Ziina charged me 79 GBP for a service that was never provided (attempted to get an ETA through UK Portal and asked to pay that amount through UK portal's website) My bank's transaction details stat... See more
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The best service ever, Dilay made my life easy. He understood my situation and gave me alternative options and I ended up getting even more than what I expected. He really an amazing person. I will al... See more
Dalia was amazing and active but the I have been waiting from the morning to get answers without any response. Many agents had entered the chat and didn’t answer my questions
Wonderful app. It really helps millionaires like us make transactions fast and seamless . I am especially happy about the apps abilities to make payments from your own credit cards to Ziina account.... See more
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Company details
Written by the company
Ziina is the fast, secure way to send and receive money in the UAE. Whether you’re building your business or settling up with friends, Ziina helps move your money forward. We’re on a mission to bring financial freedom to every person in the Middle East. Because access isn’t a privilege — it’s a right.
Contact info
U.A.E.
- ziina.com
You should know
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 32% of negative reviews
Typically replies within 2 weeks
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they don't return the money…
They haven't returned the money for six days now. I provide all the evidence, but they reject it. You can only talk to a robot there. and doesn't give a specific answer, they just blocked my account.

Reply from ziina.com
Thanks Nouran for fast helping and very…
Thanks Nouran for fast helping and very pleasant conversation
Amazing customer support i gave 7 stars…
Amazing customer support i gave 7 stars to mariam but here also five so i gave five stars she very humble and polite. She solve my issue in few minutes no words to express. Thank you Miss Mariam 💗
⭐⭐⭐⭐⭐ Excellent Support
⭐⭐⭐⭐⭐ Excellent Support
I had a great experience with the support team. Ashir was very polite, helpful, and professional. My issue was handled smoothly and quickly. I truly appreciate the assistance provided. Highly recommended service
Unexpected fees
The fee is higher than expected. Even Ziina-to-Ziina transfers are not free; although it shows zero fees when transferring the amount, it deducts 4-5% upon receipt in another Ziina account.
They are very collaborated especially…
They are very collaborated especially Nourhan she is so kind and she try to solve my issue ,thanks Nourhan ، I hope my to solve as soon as possible
Youssef was so helpful to me i was…
Youssef was so helpful to me i was having trouble in cash out he was nice to explain to me the problème and he help me a lot
Terrible app
Terrible app , they is no phone call only web chat,
They froze my account with a lot of money in it treating to hold my funds up to 120days .
I provided all the documents they asked but no response.
It’s a scam, better to use western union or a direct bank transfer.

Reply from ziina.com
Mariam the best !
Best Customer Service From Ahmed W.
Great work my problem is solved thanks…
Great work my problem is solved thanks and appreciate Ziina team Specially Ahmed W
The staff Yousef M was very helpful and…
The staff Yousef M was very helpful and very knowledgeable about customer care. He had explained and communicated everything in professional and kind manner
Mr ashir was really helpfull
They are nice too especially Mr Ahmed
Amazing support
I had an issue with payment refund and as soon as i contacted the support team “ashir” was their to save the day thank you so much for timing the time to hear and follow up for 2 days to solve my payment issue . Best customer service !!💜💜

Reply from ziina.com
Worst service provider
Worst service provider, they charged more than normal bank charges, where they say upto 5000 aed, their will be no charges, when you try to contact them. They do not respond st all, or you will recieve response when you are offline and close the chat.
You open again you inquiry from the start again the same no response.
It's scam.

Reply from ziina.com
Fixed my issue in a day
Ive used this app twice the second time i got scammed and contacted the team and they helped me get my money back and were very helpful i really appreciated their help. Will continue to use their app!

Reply from ziina.com
Unreliable app
Unreliable app, they terminated the account and hold the fund for 60-120 days. It’s a daylight robbery and scamming scheme.
Not recommended at all.

Reply from ziina.com
Amazing experience
Amazing experience. Ahmed H helped with account help and guided me. Very good service.

Reply from ziina.com
Mariam S did support me well to solve…
Mariam S did support me well to solve my tech issue , appreciate your assistance today 🙏🏻

Reply from ziina.com
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