Zift Zillions of Gifts | ZillionsGift.com Reviews 2,638

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers found the process of redeeming gift cards and navigating the website to be easy and straightforward, appreciating the variety of selections available. Some people also liked the concept of the gift cards and the flexibility they offered in choosing where to spend them. However, some people were dissatisfied with customer service, reporting issues with activating cards, receiving unhelpful responses, and experiencing significant hassle. There were also mixed opinions regarding the user experience, product, website, and payment process, with some finding aspects confusing or inconvenient, such as the need to redeem one gift card for another or the lack of clear information on card balances.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience. Many customers found the process easy to use,... See more

Product

Reviewers mention ambiguous feedback about the product. Some customers express dissatisfaction, citing issues... See more

Website

Customers had ambiguous experiences with the website. While some found it user-friendly and had no issues... See more

Payment

Consumers find payment to be ambiguous, with many reporting difficulties in knowing the balance on their... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers describe the service... See more

Based on these reviews

Rated 4 out of 5 stars

It was easy and simple to redeem my card purchase and I thank you all for. A lot of us old people are not that savvy. Sincerely Satisfied Customer 😌

Company replied

Rated 4 out of 5 stars

Redeeming the cards online was very easy, although I wish there were more businesses to use the money at.

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Rated 3 out of 5 stars

I was given this card for a gift. There were directions on the cardboard sleeve. It never said to scratch off the silver to reveal the number nor did the directions on the website. That would have... See more

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Rated 3 out of 5 stars

I wanted the amount to be added to the card not a paper receipt that I have to keep up with until I use it at some unknown time.

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Rated 5 out of 5 stars

I had to call the 800 number for assistance because I thought I'd sent the gift card to an incorrect email address - the lady I spoke with was fantastic!! Fortunately I just hadn't completed my order... See more

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Rated 5 out of 5 stars

Easy process except not obvious that the bar code on the card had to be scratched off. I thought the number on the barcode might be the card number. Other than that, process was easy. No option for... See more

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Rated 5 out of 5 stars

I had to reach out to customer service because this was my first time utilizing one of these gift cards. My experience was awesome. He helped my step by step.

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Rated 3 out of 5 stars

Had to reenter #s, etc SIX times before they were accepted, and each entry was CORRECT!

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Rated 5 out of 5 stars

Awesome idea and easy to use. Received after my mim passed and made dinner for my family stress free during our difficult time.

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Rated 3 out of 5 stars

I like lots of selections, but the process is a bit too complicated. Have a card, but have to activate it online and then print your page. What's the use of having a card?

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Rated 5 out of 5 stars

I wish that there had been more selections for the list on food and restaurants. While I like my selections, there are many other options. The process was very easy to use. April 10. 2026

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Rated 5 out of 5 stars

Very easy to use. Multiple vendors available gives the recipient the ability to choose where the gift is applied.

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Rated 2 out of 5 stars

This company makes it way too difficult. They scammed by grandma out of $25 and refused to refund her for it. Even lied and said they were going to send her a check for her gift card that she was neve... See more

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Rated 5 out of 5 stars

Once I understood that it’s not like a typical gift card it’s convenient. I would like to see more store options. I would purchase this type of gift card again.

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Rated 5 out of 5 stars

It’s was a good experience it made my day a lot because i was already have a bad day but I made it bettetet

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Rated 1 out of 5 stars

Couldn't activate the original gifted card because it didn't have an expiration date required to utilize on Zift site. Had to call in and speak to an agent who acted like I just didn't see the expir... See more

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Rated 1 out of 5 stars

My brother bought me a Zillions Gift card for my birthday, which I redeemed for a digital California Pizza Kitchen gift card for $50. The card didn't work at the restaurant, so I called Zillions and w... See more

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Rated 1 out of 5 stars

This company is a SCAM!!!! There was only one out of the 23 listed possibilities on the packaging! Terrible! The customer service is also horrendous! Do not purchase these gift cards! They are a... See more

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Rated 3 out of 5 stars

Pain in Butt that u redeem a gift card to get another gift card

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Rated 1 out of 5 stars

My girlfriend got this as a valentines gift for me, assuming that you just take it to one of the many places advertised on the card and swipe it to redeem it. Having to go online, enter the card numbe... See more

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Rated 5 out of 5 stars

Received the card as a birthday gift. It was easy to redeem for food and shopping e-gift cards. Website was very user friendly.

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Rated 5 out of 5 stars

It was my first time using this kind of gift card. It was really easy to do. Company is doing well..

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Rated 5 out of 5 stars

Bought some gift cards at Sam’s Club for my daughter’s birthday. When she went to redeem them she got an error saying unable to redeem them because they couldn’t verify the order information Whi... See more

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Rated 5 out of 5 stars

Website made redeeming card and selecting choice of stores very easy and painless.

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Rated 5 out of 5 stars

It was easy to place my order! Nice selection to choose from, too!

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Rated 5 out of 5 stars

It was awesome because they walked you through everything and explain it very good. Thank you,

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Rated 4 out of 5 stars

Easy to navigate through..except didn't know amount of card.

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Rated 5 out of 5 stars

THE SITE IS SO EASY TO NAVIGATE. I love choices and you offer many.

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Rated 5 out of 5 stars

Hopefully this will connect to my loyalty card. This a great card lots of choices

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Rated 5 out of 5 stars

Easy and straighforward experience. Thank you for clearing up our initial issue with redeeming our card. Great customer service.

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Rated 4 out of 5 stars

It seemed to be pretty easy, but it was a little more complicated than I thought it should be

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Rated 5 out of 5 stars

Ease of use and reliable service. Got every card I wanted, every card worked to the amount of money I selected.

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Rated 1 out of 5 stars

Don't purchase from these guys, My 92 year old mother purchased a gift card as a gift, The card didn't work, customer care was asking a lot of personal questions, did not resolve the issue. $50 lost.

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Rated 1 out of 5 stars

For a 69 year old person who received a gift card to use at several places. This was a terrible experience. Must sign into ZillionGifts.com and enter the gift card #, then redeem it online, the dropdo... See more

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Rated 1 out of 5 stars

The whole idea of this gift card is ridiculous. I had no idea that after purchasing this card I again had to go online to purchase 2nd card by giving my EMAIL INFO. I will never again purchase from zi... See more

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Rated 1 out of 5 stars

I purchased a $20 gift card to give to my son to get Spotify premium for Easter & there was zero knowledge to know that I had to have a minimum of $30 added to the card for it to be redeemed. Nothing... See more

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Rated 5 out of 5 stars

This was my first time with this type of gift card and it’s a great idea.

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Rated 1 out of 5 stars

Too complicated - doesn’t show how much money on card. Rather do a gift card at a store versus having to go online send an email to get a code to go redeem elsewhere.

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Rated 4 out of 5 stars

So far its okay, but I haven't received the card, so I can't rate it a five star.

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Rated 1 out of 5 stars

It didn’t even tell me how much was on my zillions card… this is a process. If I am going to have to check the balance, go to website, shop through 100s of stores to find a card only to have to purcha... See more

Company replied

Rated 3 out of 5 stars

Like the concept of Zillions. Zillions did not like my MS Edge browser, so used Norton without issue.

Company replied


Company details

  1. Gift shop

About Zift Zillions of Gifts | ZillionsGift.com

Written by the company

Get More Choices and No Fees with Zift Zillions of Gifts Gift Cards!

Written by the company

Find us online at TheGiftCardShop.com or visit our "Where to Buy" page to find a retailer near you.
Have a Zift Zillions of Gifts Gift Card? Don't forget to visit ZillionsGift.com to redeem your card for eGifts from a list of your favorite brands. After redemption, you can use your eGifts online or in-store. Here are some tips for redeeming your card(s):
STEP 1:
For physical Cards, sign in by entering the card number, expiration, and CVV. You can find this information on the back of your card by scratching off the entire silver barcode. For digital Cards, click the View Now button in the eGift Card email.
STEP 2:
Select your eGifts. Pro Tip: You can choose as many eGifts as your balance allows!
STEP 3:
Check out to receive eGifts by email
STEP 4:
Use your eGift online or in-person
You can also visit our "How to Use" page for more information. Have questions? Call customer service or message us on social media.

Have questions?

You can also visit our "How to Use" page for more information. Call customer service or message us on social media.


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

The instructions were simple & easy to…

The instructions were simple & easy to follow. Being in my 70's that if very important to me. Thank you.

14 April 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi Joy,

We are glad to hear that you found our instructions helpful and easy to follow! Thank you for taking the time to share your experience with us, we appreciate it. Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars

Super easy !

14 April 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hello,

Thank you for your kind feedback! Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hello,

We are glad to hear that you found the redemption process to be easy! Thank you for your review. Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 3 out of 5 stars

That you have to activate the card

Didn’t know it had to be activated before use.

14 April 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi there,

We are sorry for any confusion you may have experienced regarding the redemption process, but are glad to see that you were able to successfully redeem your card. Please note that once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 1 out of 5 stars

nooooo

Use a gift card to buy a gift card that’s only on my phone? No!

14 April 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi there,

We are sorry to hear that you were unhappy with the redemption process and appreciate you sharing your feedback with us. Please note that once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars

Lot of brand options

Lot of brand options, simple and easy

14 April 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi there,

We are glad to see that you appreciated the redemption options! Thank you for your feedback. Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars

Easy to redeem

Easy to redeem. No hassles. Appreciate the ease of getting gift card.

14 April 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi Elizabeth,

We are glad to hear that you found the redemption process to be easy! Thank you for taking the time to share your feedback. Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars

Easy to use.

14 April 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hello,

Thank you for your feedback, we appreciate it! Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars

Very user friendly.

14 April 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi there,

We are glad to hear that you found our website user friendly! We appreciate your feedback. Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars

Easy to do redeem Thank you

Easy to do redeem Thank you

14 April 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hello,

Thank you for sharing your kind feedback! Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars

easy

easy to do!!!!

14 April 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hello,

Thank you for your kind review! Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 1 out of 5 stars

Zift Zillions Gifts is the worse company ever

Worse company ever! A complete Scam! The intent of this company is to create such complexity in redeeming a gift and terrible customer service that the consumer eventually just gives up and Zift Zillions gets to keep the money the purchaser spent for the card. Steer clear of this company and just purchase a legit gift card from a reputable source!! Most of the 5 star reviews here are AI generated and fake!

3/14/2026 Update:
This company, Zift Zillions, contacted me privately requesting additional personal information so they could allegedly “follow up” on my case. In my view, this appears to be an attempt to identify me and publicly shame me with a response on Trustpilot in a way that suggests the issue has been resolved and the problem was my fault. Similar to what I’ve observed on other negative reviews.

If you look through the reviews, you’ll notice a pattern: negative feedback is often followed by a company reply (which reads like it may be AI generated), claiming all is good and they have done their part and then several 4–5 star reviews that use very similar wording and describe consistently positive experiences. That pattern raises concerns for me.

Regardless, I’m sharing my honest experience and observations to help inform other consumers. Whether or not it’s believed, I encourage consumers to avoid this company and consider purchasing gift cards from well established, reputable sources.

For context, here’s what happened in my case:
I was unable to redeem my e-gift card online despite multiple attempts on multiple computers. I also spent hours trying to reach customer service, including being disconnected twice because I didn’t enter a “human” validation number correctly. As I stated originally, intentionally overly complicated. Due to my issues, I requested a refund. I’ve been told a refund check will be issued within 14 business days. So, yes, tentatively resolved. I will update this review once I know whether that refund is received.

13 April 2026
Unprompted review
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi Roger,

We're sorry to hear about the issues you've experienced and appreciate you sharing it with us. If you've already spoken with our team and still need assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (check your junk/spam folder, just in case) requesting more information. Please note, this form will expire in 3 days.

When prompted for a reference number, you can use your reference number from the website, order number, or serial number from the bottom back of your card. Without this information, we may be limited in how we can help. We look forward to your reply.

Zift Zillions of Gifts

Rated 3 out of 5 stars

Very limited options on gift cards

Very limited options on gift cards, I didn’t really want any of the brands being offered as well as multiple choices for restaurants fast food places that are 3 states away

14 April 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi there,

We are sorry to hear that you were unsatisfied with your card's redemption options. Each card is designed with a curated list of brands that align with its specific theme. Your card is redeemable for eGifts to the brands shown when you log into ZillionsGift.com. Please note brand options and amounts may vary and are subject to change.

Please note that once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 1 out of 5 stars

NUISANCE! Annoying 3rd party website to redeem your gift card

Such a hassle to buy a gift card at the store to make the recipient have to go through a 3rd party vendor to BUY a gift card again. Then to continuously get error messages making it impossible to redeem the gift card. What a nuisance! If you don't want to annoy the person you're giving the gift card to, DO NOT buy from this company.

14 April 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi there,

We are sorry to hear that you were unhappy with the redemption process and are glad to see that you were able to successfully redeem your card. Thank you for taking the time to share your experience with us. Please note that once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use. If you need any further assistance, please give us a call at 1-833-414-9427. We're available 24/7 and here to help!

Zift Zillions of Gifts

Rated 1 out of 5 stars

Too many steps.

Too many steps.

14 April 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi Jerry,

We are sorry to hear that you were unsatisfied with the redemption process, and appreciate your feedback. Please note that once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi there,

We are glad to hear that you found our site easy to use! Thank you for your review. Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars

always great

14 April 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi Jack,

Thank you for your kind review! Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 1 out of 5 stars

First time I called the man was very…

First time I called the man was very rude, hard time understanding, & think its ridiculous when a 79 yr old woman scratches the bar code off & has to jump thru hoops to get an e card sent not even an original card. I will never purchase another zillions card again !

10 April 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi Tanya,

We are sorry to hear about your experience, and appreciate you taking the time to share it with us. We are glad to see that you were able to successfully redeem your card. Please note that once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use. If you need any further assistance, please do not hesitate to give us another call at 1-833-414-9427. We're available 24/7 and here to help!

Zift Zillions of Gifts

Rated 5 out of 5 stars

Worked quickly once I figured out how…

Worked quickly once I figured out how to work with this

14 April 2026
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi Sandy,

We are glad to see that you were able to successfully redeem your card! Thank you for sharing your experience with us. Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

Rated 5 out of 5 stars
Zift Zillions of Gifts | ZillionsGift.com logo

Reply from Zift Zillions of Gifts | ZillionsGift.com

Hi there,

Thank you for taking the time to share your experience with us! Once you receive your eGift via email, you can use it online or in-person. You can also visit our How to Use page for more information:
https://zillionsgift.com/how-to-use

Zift Zillions of Gifts

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