Ziphealth Reviews 

3,690
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its easy-to-use website and straightforward processes, making it simple to get needed medications. Many people highlight the professionalism and efficiency of the service, appreciating the quick consultations and helpful support. Reviewers often describe the overall experience as convenient, dependable, and a life-saver for obtaining prescriptions effortlessly. However, some customers also noted issues with product effectiveness, with concerns about medications not working as expected. A few other people also felt that there were problems with order fulfillment, including late deliveries, incorrect quantities, or unwanted subscriptions. Additionally, some reviewers mentioned the cost of medication, the lack of insurance acceptance, and difficulties with changing product requirements or shipping costs for multiple items.

What people talk about most

Service

Reviewers highlight positive aspects of service, often describing it as wonderful, prompt, and easy to use.... See more

Order

Customers had ambiguous experiences with order, with many praising the ease and speed of ordering and... See more

Product

Customers consistently note ambiguous experiences with product, with some finding it very effective and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the website is easy to navigate... See more

Price

Consumers find price to be ambiguous, with some reviewers reporting that pricing is fair, competitive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The online website is easy to navigate directly to the point shows double checks. My address, I had to change the credit card number that went through fairly easy. I got my order in just after 12 o'cl... See more

Company replied

Rated 5 out of 5 stars

Honest , efficient and not just a pass through. I did get cancer and the Dr went through my medical treatments meds and health as part of the screening process. Pricing is very competitive. I used off... See more

Company replied

Rated 5 out of 5 stars

The shipping of my migraine medicine order somehow got screwed up so the medicine arrived late, and ZipHealth made it right!!! They were very apologetic and sent it overnight to make up for whatever s... See more

Company replied

Rated 5 out of 5 stars

Reordering is quite simple. Ziphealth has set everything up so the procss is just a few clicks away. I wanted to use an alternative product and I moved easily from my reorder page to the dialogue to... See more

Company replied


Company details

  1. Online Prescription Medication Vendor
  2. Doctor

Written by the company

ZipHealth is a US Online Doctor offering express treatment online for a range of health conditions. Safe, Convenient, Fast and Affordable.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.3

All reviews

(3,690)

212 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I got the help I needed and rapid…

I got the help I needed and rapid response to my inquiries. Pricing is fair and delivery is as advertised.

23 February 2026
Ziphealth logo

Reply from Ziphealth

Thank you so much for your wonderful feedback! We're thrilled to hear our team was able to provide quick support and that you found our pricing fair and delivery reliable. We truly appreciate your support and are glad we could help!

Rated 5 out of 5 stars

Good service and fast

Easy peasy good service and fast as well. This was a refill for me - thank you!

2 March 2026
Ziphealth logo

Reply from Ziphealth

Thank you for the great feedback! We're happy to hear your refill experience was smooth and quick. We appreciate you choosing us!

Rated 3 out of 5 stars

Encumbersome Process

I tried repeatedly to reorder and was only recognized as a new customer asking me to start from scratch. When I finally received an invitation to reorder, I did so and hit the button that said “nothing has changed.” Why am I still being asked for another interview?
This is a very encumbersome process and not required by all providers. The irritation makes me think twice about reordering.
Thank you for your time.

10 October 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced while trying to reorder.

If our website is recognizing your email as a new customer, it may mean there is a small typo or variation in the email associated with your existing account.

While most consultation answers are pre-saved, our system will still prompt you to review the medical consultation with each reorder. This helps ensure you can confirm that nothing has changed or update any details about your medical history or health.

If you need assistance with your account information, please feel free to reach out to our Customer Care team. You can give us a call at 888-634-1354 or email us at care@ziphealth.co. We are here to support you.😁️

Rated 5 out of 5 stars

Fast turnaround

Fast turnaround. Very discreet and easy to follow website

6 December 2025
Ziphealth logo

Reply from Ziphealth

Thank you for your kind feedback! We’re glad to hear you found the process fast, discreet, and easy to follow. We truly appreciate your support!

Rated 5 out of 5 stars

Fake as he'll don't do it

28 February 2026
Unprompted review
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for your feedback and for taking the time to leave a rating. Your satisfaction is very important to us. We’ve reached out to you directly via email so we can better understand your experience and provide further assistance. We’re committed to addressing any concerns and ensuring you receive the support you need.

Rated 5 out of 5 stars

I get hard about an hour after I take a…

I get hard about an hour after I take a pill. My wife loves that I found your company.

14 December 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for sharing your experience! We’re so glad to hear the medication is working well for you and that it’s made a positive difference. Helping our patients feel confident and supported is what we’re all about.

Rated 5 out of 5 stars

Good

Good gob thanks

7 August 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for the great feedback! We truly appreciate you taking the time to share your experience. We look forward to continuing to support you.

Rated 5 out of 5 stars

Excellent service and alternative…

Excellent service and alternative pharmaceuticals.

28 November 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you so much for your kind words! We’re glad to hear you had an excellent experience. Providing accessible, high-quality care is always our goal. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

You have excellent customer service and…

You have excellent customer service and are very fast, and thank you for your efforts in helping us.

2 November 2025
Ziphealth logo

Reply from Ziphealth

Hello,

We're happy to hear that our customer service met your expectations. We appreciate you taking the time to share your positive experience. Your feedback means a lot to us, and we’re grateful for the opportunity to serve you.

Rated 5 out of 5 stars

Great way to get an inhaler to keep at…

Great way to get an inhaler to keep at the gym and one at home for emergencies

5 December 2025
Ziphealth logo

Reply from Ziphealth

Hello,

We're glad you found our service helpful for managing your needs. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

I’ve lost 14 pounds in less than two…

I’ve lost 14 pounds in less than two weeks, no side effects except for a little nausea at the beginning. I love this product and would recommend it.

23 January 2026
Ziphealth logo

Reply from Ziphealth

Hello,

Thanks for your feedback! We're happy to hear that you love the product and have had such a positive experience! We appreciate you sharing your success, and we’re grateful for the opportunity to serve you.

Rated 5 out of 5 stars

Easy to use ordering and shipping app

Easy to use ordering and shipping app. Give them a chance. Blue chew doesn't hold a candle to them

16 March 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thanks for the awesome review! We’re glad you’re loving the smooth ordering and shipping experience. That’s exactly what we aim for. Your feedback means a lot to us, and we’re grateful for the opportunity to serve you

Rated 4 out of 5 stars

It was simple and easy to deal with…

It was simple and easy to deal with Ziphealth. I have had an overall positive experience with Ziphealth.

21 June 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for sharing your positive feedback; we appreciate you taking the time to do so. We're happy to hear that your experience with us was simple and easy. We appreciate you choosing us!

Rated 5 out of 5 stars

Reliable and fast service

Reliable and fast service. Thank you!

1 February 2026
Ziphealth logo

Reply from Ziphealth

Hello,

We appreciate you taking the time to leave us this great review! We are so glad our service was reliable and fast for you. Thank you for choosing us.

Rated 5 out of 5 stars

Prices are great and product is also

Prices are great and product is also. Shipping was prompt and discrete.

3 January 2026
Ziphealth logo

Reply from Ziphealth

Hello,

We're happy to hear that you had a great experience with our prices, product, and prompt, discreet shipping. Thank you for your positive feedback!

Rated 5 out of 5 stars

Very efficient and professional…

Very efficient and professional practitioners. The web works perfectly well and the practitioners gave me good tips to use the prescriptions. I hardly recommend Ziphealth. Thanks

6 November 2025
Ziphealth logo

Reply from Ziphealth

Hello,

We're happy to hear that you found our practitioners efficient and professional! It's great to know the website worked well for you and that you found the prescription tips helpful. We appreciate your recommendation!

Rated 2 out of 5 stars

Even though I haven’t ordered since…

Even though I haven’t ordered since November they keep telling me I have reached my limit

22 November 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for sharing your feedback! I completely understand how frustrating it can be not being able to reorder right away. Please note that we have quantity restrictions in place for our medications to ensure their safe and appropriate use. If our website is preventing you from placing an order, it may be due to these restrictions. Someone from our customer care team will review your situation and reach out via email with more details.

If you have any other questions or need assistance, please don’t hesitate to reach out — we’re here to help!

Rated 5 out of 5 stars

Easy and fast

I was easily able to navigate the website without issues. It was fast and shipped quickly. I received my shipment a day early, which was very beneficial. Good job!

9 February 2026
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you so much for the amazing review! We’re thrilled to hear the website was easy to navigate and that your order arrived early—your feedback means a lot to us!

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