Ziplines Reviews 1,828

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 961 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the positive user experience, noting the clear instructions and well-structured product. Many people praise the staff for their knowledge and supportive approach, making learning about artificial intelligence accessible and engaging. However, some customers also noted that the course content occasionally felt repetitive or not challenging enough for experienced professionals. A few other people also felt that the course was rushed and wished for more in-depth instruction or additional resources outside of class.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting well-organized and manageable schedules,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the instructors and learning... See more

Artificial intelligence

Consumers generally express satisfaction with artificial intelligence, particularly with courses that provide... See more

Instructions

Users describe positive interactions with instructions. Many reviewers found the instructors knowledgeable... See more

Product

People report positive experiences with product, finding the courses insightful and adding to their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn't attend all the luve seasions but it was nice to have the recordings. From the recordings I found the live sessions were very helpful with step by step guidance, troubleshooting techniques a... See more

Company replied

Rated 5 out of 5 stars

The instructor, Sharon Lee Thony, was amazing! Such a great instructor and so approachable and helpful when anyone in our class had a question. Christopher Whitlow was equally amazing! He kept me o... See more

Company replied

Rated 5 out of 5 stars

I did a portion of my under grad and full grad program online and I prefer independent learning vs standard classroom. I have to say I loved the format of your program. Appreciated the video option,... See more

Company replied

Rated 5 out of 5 stars

Ziplines Education is fantastic! I love how it partners with universities to bridge the gap between higher education and industry. I took the Digital Marketing Science course knowing some basics alrea... See more

Company replied


Company details

  1. Career and Education Provider
  2. Career Coach
  3. Career guidance service
  4. School of Computing
  5. Training school

About Ziplines

Written by the company

Advance your career with in-demand credentials

Ziplines is the go-to partner for colleges and universities, delivering industry-relevant programs that prepare learners for the real demands of today’s job market. Our comprehensive courses in AI for business, Digital Marketing, Business Analytics, Project Management and more, are designed and led by industry leaders, ensuring you gain the practical skills that employers seek.

Whether you're looking to upskill in your current role or pivot to a new career, Ziplines provides flexible, convenient training options. Our programs offer hands-on experience, expert feedback, and valuable credentials from top tech platforms like Google and HubSpot.

At Ziplines Education, we are committed to helping you achieve your career goals through advanced learning opportunities. Join us to transform your career trajectory, stay competitive in the workforce, and excel in the digital age. With Ziplines, you can confidently pursue the career you've always wanted, equipped with the skills and knowledge needed to thrive in dynamic professional environments.

Digital Marketing Business Analytics AI EssentialsAI Automation Project Management

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everybody was so helpful

Everybody was so helpful. It was definitely worth the time and money. Glad I did it.

16 March 2026
Ziplines logo

Reply from Ziplines

Thank you for your feedback! We’re so glad to hear you found the experience helpful and worthwhile—it’s great to know the course delivered value for your time and investment.

Rated 5 out of 5 stars

Digital Marketing Science Course

I feel confident that I can now excel at my current role (Marketing and Communications Coordinator for a non-profit) and any future roles in marketing that I might have. This class was very engaging and I left with much more knowledge than I expected to gain!

12 March 2026
Ziplines logo

Reply from Ziplines

Thank you for your feedback! We’re so glad to hear the course helped build your confidence and exceeded your expectations. It’s great to know it’s already supporting your current role and future growth in marketing!

Rated 5 out of 5 stars

I loved the live sessions

I loved the live sessions. It was a great way to recap the content and ask questions.

5 March 2026
Ziplines logo

Reply from Ziplines

Thank you for your feedback! We’re glad you enjoyed the live sessions and found them helpful for reinforcing the content and getting your questions answered.

Rated 5 out of 5 stars

The experience was great in the fact I…

The experience was great in the fact I now know that I knew very little about AI and I now know that it can be used in a plethora of aspects of my professional and everyday life. The Admin and teacher were great and made the material easy to learn and grasp.

11 March 2026
Ziplines logo

Reply from Ziplines

Thank you for your feedback! We’re glad to hear the course helped expand your understanding of AI and its real-world applications. It’s great to know the instructor and support team made the material approachable and easy to grasp.

Rated 5 out of 5 stars

Completing this AI Prompting…

Completing this AI Prompting Certification was an eye-opening experience. It helped me better understand how to interact with AI in a more structured and intentional way to produce higher-quality outputs.

The program does a great job balancing theory and practical application, making it immediately useful for professionals across different fields. For me, it reinforced how effective prompting can enhance research, problem solving, and communication in everyday work.

I highly recommend this certification to anyone looking to better leverage AI as a practical tool rather than just a novelty.

4 March 2026
Ziplines logo

Reply from Ziplines

Thank you for your thoughtful review! We’re glad to hear the certification helped you approach AI more strategically and produce higher-quality results.

It’s great to know the balance of theory and hands-on application made it immediately useful in your work. We appreciate your recommendation!

Rated 5 out of 5 stars

Great course

Great course! Just finished the 10 week course and have already incorporated skills learned into my daily work.

11 March 2026
Ziplines logo

Reply from Ziplines

Thank you for your feedback! We’re glad to hear you’re already applying what you learned in your daily work—that’s exactly what we aim for.

Rated 5 out of 5 stars

Ziplines Training Is Necessary for Future Career Potiential

Ziplines training courses are challenging and rewarding as it relates to up to date training in the area of neo tech i.e. AI prompting certification program. The staff was very supportive and eager to ensure the success of all students enrolled in each of it's programs.

2 March 2026
Ziplines logo

Reply from Ziplines

Thank you for your feedback! We’re glad you found the course both challenging and rewarding, and that the up-to-date AI content felt relevant. It’s great to hear our team’s support made a positive impact on your experience.

Rated 5 out of 5 stars

The class was so interesting!

The class was so interesting. Kevin and Brent did a super job of explaining AI prompting. I feel like I learned so much and really got all of the information out of this class that I was hoping for.

10 March 2026
Ziplines logo

Reply from Ziplines

Thank you for your feedback! We’re so glad you found the class engaging and got exactly what you were hoping for. Kevin and Brent will really appreciate the shoutout—it’s great to hear their explanations made such an impact!

Rated 5 out of 5 stars

Every staff on the program did great

Every staff on the program did great. All email were responded in a timely manner. Everyone was willing to help when you a stuck,

9 March 2026
Ziplines logo

Reply from Ziplines

Thank you for your feedback! We’re glad to hear the team was responsive and supportive—it’s great to know you felt helped whenever you needed it.

Rated 5 out of 5 stars

The modules instructions are clear and…

The modules instructions are clear and concise. Also, the last two weeks of class.

10 March 2026
Ziplines logo

Reply from Ziplines

Thank you for your feedback! We’re glad you found the module instructions clear and concise.

We’d love to hear more about your experience in the final weeks of the course—feel free to reach out at learning@ziplines.com if you’d like to share additional details.

Rated 2 out of 5 stars

Need to iron this out first! Very disappointing!

Need to iron this out first!

There were many items that had issues such as the Playbook exercises which felt like "copy and paste" activities. The real learning, in my opinion, was in the content and quizzes at the end. Additionally, I had to request access each time to the links in the class. PLUS I had to enter my credit card information and personal email to use Zapier for an activity which was not expected and uncomfortable. Overall, I would NOT recommend this workshop to my colleagues until you get it worked out better! Kevin was great at assisting me with the various challenges to KUDOS to him.

10 March 2026
Ziplines logo

Reply from Ziplines

Thank you for your candid feedback. We are glad the core content and quizzes were valuable, and we appreciate your shoutout to Kevin for his support.

However, we’re sorry to hear about your experience with access and the playbook activities. Your feedback is incredibly helpful and will be shared with the team to improve the course for future learners.

Rated 4 out of 5 stars

The Plight of One with Basic or Somewhat Limited TechnologicalExperience

As a novice to the subject-matter, I found the material challenging but useful. During the course, I was often hindered by the process because of limitations on certian skills needed for navigating various apps. Homework often took many hours longer than projected due to having to discover how to navigate the process. Finally, I would like to have seen on the certificate the number of Continuing Education Credit Units being awarded for the course.

2 March 2026
Ziplines logo

Reply from Ziplines

Thank you for your thoughtful feedback! We’re glad to hear you found the material both challenging and useful as a beginner.

We understand that navigating new tools can add extra time and frustration to assignments, and your feedback highlights an important opportunity to support learners with varying technical skills better. We also appreciate your suggestion about including Continuing Education Units on the certificate—that’s valuable input.

If you’d like to share more, feel free to reach out to us at learning@ziplines.com.

Rated 5 out of 5 stars

Great instructors

Great instructors

9 March 2026
Ziplines logo

Reply from Ziplines

Thank you for your feedback! We’re glad to hear you had a great experience with the instructors.

Rated 5 out of 5 stars

A great beginners course - recommended !!

The content was really good. While it may have look simple or simplistic they really helped explain the concepts.

One thing I would improve is the hodgepodge of applications used for the course: Ziplines site, Slack, Google Docs, etc. and we had to jump from one to another throughout the weeks and course. For as big a Ziplines is, the numbers or courses and people that go through them and this being the core offering I would think ZL would have created an integrated experience.

Lastly, throughout the course I only had 1 question for the Facilitator / Learning Advocate which I sent through Slack. One didn't know the answer, the other didn't answer at all.

9 March 2026
Ziplines logo

Reply from Ziplines

Thank you for your thoughtful feedback! We’re glad you found the course helpful and effective for building a strong foundation.

We appreciate your input on the multiple platforms—it’s helpful to hear how that impacted your experience. We’re also sorry to hear about the delayed or incomplete support response—that’s not the experience we aim to provide.

If you’d like to share more, feel free to reach out to us at learning@ziplines.com.

Rated 3 out of 5 stars

I think course focused too much on AI

I felt the course focused too heavily on AI. While I understand AI is becoming an important tool and appreciate learning about it, the class was advertised as a way to develop marketing skills, not primarily how to use AI for marketing. If AI is going to be a major focus in every session, it would be helpful to market the course more clearly as one centered on using AI in marketing.

1 March 2026
Ziplines logo

Reply from Ziplines

You’re absolutely right that the course is designed first and foremost to build core digital marketing skills across areas like SEO, paid search, analytics, email, and strategy. As outlined in the syllabus, AI is intended to be one component of the broader toolkit, with a dedicated focus later in the program rather than as the central theme throughout.

That said, your experience is important, and the balance may have felt heavier on AI than expected. We include AI because it’s rapidly becoming part of how marketers execute and scale their work—but it should always support, not overshadow, foundational marketing concepts. Your point about clearer positioning is especially helpful, and we’ll share this with our team as we continue refining both the curriculum delivery and how we set expectations.

We’re glad to hear you still saw value in learning AI, and we hope the broader marketing frameworks and hands-on projects helped build practical, transferable skills alongside it.

If you’d be open to sharing more specifics about where the balance felt off, we’d really value that input. Feel free to reach out anytime at learning@ziplines.com; we’d love to continue the conversation.

Thanks again for helping us improve the experience for future students.

Rated 4 out of 5 stars

The instructors and the support was…

The instructors and the support was great and essential to successfully navigating the course and the assignments.

I didn't give five stars because the method of completing the assignments was really terrible. Most of the work does not fit onto slides and requires a ton of manipulation to fit into a presentation.

9 March 2026
Ziplines logo

Reply from Ziplines

Thank you for your feedback! We’re glad to hear that the instructors and support team helped you successfully navigate the course—that’s great.

We also appreciate your honest input on the assignment format. We understand how working within slides can feel limiting, especially for more detailed work, and your feedback highlights an area we can improve to enhance the experience.

If you’d like to share more, feel free to reach out to us at learning@ziplines.com.

Rated 5 out of 5 stars

The online content was solid with good…

The online content was solid with good instructors. Also, live sessions were insightful and entertaining.

9 March 2026
Ziplines logo

Reply from Ziplines

Thank you for your feedback! We’re glad to hear you found the online content strong and the instructors effective. It’s also great to know the live sessions were both insightful and engaging, as we aim to make them informative while keeping the experience enjoyable.

We appreciate you taking the time to share your experience, and we are happy that the course delivered value.

Rated 5 out of 5 stars

Great course

Great course. Thorough, delivered in bite size videos so easy to stop and start if needed. Definitely designed for working folks which I appreciate! I learned so much and am already implementing!

9 March 2026
Ziplines logo

Reply from Ziplines

Thank you for the great feedback! We’re glad to hear the bite-sized video format made the course easy to follow and flexible, especially for busy professionals balancing work and learning. Designing the program to be manageable for working professionals was intentional, and it’s wonderful to know that approach worked well for you.

It’s especially rewarding to hear that you learned a lot and are already applying what you learned. That’s exactly the outcome we hope for.

Rated 4 out of 5 stars

Valuable Learning Experience and Regroup Opportunities

VALUABLE LEARNING: The content was intensive but well-structured, and I gained significantly more hands‑on experience during the five‑week course than I typically get from the one‑hour sessions offered at work. I also learned prompting techniques that I can apply even in my non‑technical, non‑marketing role, which helped me think beyond my usual contracts/procurement focus. Our Learning Coordinator, Brent, was consistently responsive and helpful in resolving any technical issues that arose. REGROUP OPPORTUNITIES: I struggled with resubmitting assignments due to the graders’ lack of access to the completed playbook assignments. I had to resubmit Lessons 3 and 4 at least twice due to access problems. Although the “how to submit assignment” video was helpful, a quick reference guide for re‑submissions would have been extremely valuable. I also found it challenging that the hands‑on, lesson‑focused portion of the Wednesday sessions was held at the END of the 7:00–9:00 pm class. If it had been reviewed at the beginning, I would have been more alert—especially since my days start at 4:00 am—and my retention would likely have been higher. Finally, the class placed a heavy emphasis on current tools and technologies in the marketplace, as the instructor was very knowledgeable. As a new user of AI tools, that portion felt a bit overwhelming and somewhat irrelevant for me.

9 March 2026
Ziplines logo

Reply from Ziplines

Thank you for the detailed feedback. We’re glad to hear the course provided valuable hands-on learning and that the structured format helped you gain practical experience. It’s also great to know the prompting techniques expanded your thinking beyond your contracts and procurement work, and we’ll be sure to share your kind words with Brent for his support throughout the program.

We also appreciate your suggestions. Your feedback on assignment resubmission challenges, the idea for a quick reference guide, and the timing of the hands-on portion of the Wednesday sessions is very helpful. We also understand that the AI and technology sections can feel overwhelming for those newer to the tools, and input like yours helps us refine the experience for learners from all backgrounds.

Thanks again for sharing your experience. Please feel free to reach out to learning@ziplines.com if you’d like to discuss any of this further.

Rated 5 out of 5 stars

Clear, interesting and not repetitive

The online training was very clear and well paced. It showed the right examples and it was not repetitive. I did not attend any of the online classes as I had a conflict that the settle time, however I did attend a Q&A session and my questions were kindly clear with a great explantion.

9 March 2026
Ziplines logo

Reply from Ziplines

Thank you for your feedback! We’re glad to hear the online training was clear, well-paced, and provided relevant examples without feeling repetitive. It’s also great that even though you couldn’t attend the live sessions due to scheduling conflicts, the Q&A session was helpful, and your questions were answered clearly with thorough explanations.

We appreciate you sharing your experience and are happy to know the course still provided value.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look