Delivery driver stole parcel, deliberately and blatantly looked at my house went 3 doors down took photo on floor and took parcel back to his car, of course I have all this in 4k cctv, police informed... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I joined DeliveryApp as an experienced courier around 2 months ago and have been nothing short of amazed. Constant work, good pay and very friendly staff on hand whenever you need them. I can think of... See more
Outstanding! From Initial contact from the sales team and the Service provided by the Team and the drivers alike through the start up and continued use of DAPP services Joe and the team have been... See more
Company replied
Rizwana and the team at Delivery App have been incredibly patient and helpful with guiding and teaching me how to use the app. As a furniture hire company, Delivery App has been a great resource for... See more
Company replied
Company details
Written by the company
Zippd is a technology-powered logistics platform built to make deliveries faster, smarter and more reliable for all our users. For our drivers and fleet partners, it means access to consistent work and the tools to manage your deliveries with ease, for FREE! Our mobile app is designed to make your day on the road more efficient, so you can focus on what you do best. Payments in 7 days, no subscription, accept and manage jobs on the go. For our business customers, that means instant access to expanded fleet capacity and end-to-end logistics capabilities, without the overhead and inflexibility. Through our management dashboard, you can book, track and review all your deliveries in one place, giving you the visibility and control to scale your logistics operation on demand. Real-time tracking, intelligent route optimisation, book asap or scheduled same-day courier movements, or work with us to develop an integrated logistics strategy. Your experience matters to us. Whether you're a business customer or you deliver with us every day, we'd love to hear from you.
Contact info
Zippd, ABC Buildings, Quay Street, M3 4AE, Manchester, United Kingdom
- 0161 527 2535
- support@zippd.com
- zippd.com
4.1
Great
267 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Joe Glave always goes above and beyond…
Joe Glave always goes above and beyond providing an excellent service.
19 August 2024
Unprompted review
Great communication
Great communication, easy to deal with, everything in a timely manner, will use again.
20 August 2024
Unprompted review
Reply from Zippd
Thank you for taking the time to leave us a review, this is much appreciated.
Kind Regards,
The DeliveryApp Team
Great company to work with
Very happy with the service on numerous occasions
Online system is very easy to use but also very helpful whenever contacted by phone and quick to resolve any queries
20 August 2024
Unprompted review
Great service every time!
Always great service on every job booked. portal is easy to use when booking and updates are regular. it is good that you can also contact the driver directly also
1 August 2024
Unprompted review
Great tracking!
Great customer service, and the tracking was superb on the app. Would use again.
19 August 2024
Unprompted review
Brilliant service with a platform that…
Brilliant service with a platform that allows you to track drivers and get instant live POD’s, would highly recommend!
19 August 2024
Unprompted review
Tracking
Able to track delivery, message the driver and delivery came on time with no damage.
16 August 2024
Unprompted review
As a courier for DeliveryApp.com
As a courier for DeliveryApp.com, my experience has been largely positive. The app is user-friendly, with clear navigation and intuitive features that make it easy to manage deliveries. Payments are processed promptly, and support is responsive when issues arise. Overall, DeliveryApp provides a reliable platform for couriers looking for flexible work with fair pay and fast payments with no chasing invoices. DeliveryApp a company you can trust.
19 August 2024
Unprompted review
Impressive customer service
Delivered on time and arranged very quickly with dedicated customer support. Would use again.
7 June 2024
Unprompted review
Reply from Zippd
Thank you so much for taking the time to leave us some great feedback. We are glad you find our platform easy to use.
Cracking app, friendly staff, good rates of pay!
I joined DeliveryApp as an experienced courier around 2 months ago and have been nothing short of amazed. Constant work, good pay and very friendly staff on hand whenever you need them. I can think of a few imparticular that stand out but I won't name them on here! Awesome company and look forward to a long career working alongside them!
12 August 2024
Unprompted review
Collection was over 1.5 hours late
Collection was over 1.5 hours late, driver lied and told me he in a totally different location.
5 August 2024
Reply from Zippd
Hi, thank you for leaving us this review and providing this feedback. We take this feedback very seriously and can only apologise for the inconvenience that you have encountered. This is not the service we pride ourselves on and a member of the team will now review this order in detail. Thank you
Amazing customer service as always!
Amazing customer service as always!
Great communication
30 July 2024
There isn't any jobs
There isn't any jobs. First you're going to have to pay a fortune for all your insurance and then you're going to get to see there is no jobs available
6 August 2024
Unprompted review
Perfect delivery driver
17 July 2024
Reply from Zippd
Thank you so much for taking the time to leave us a great review.
Kind regards,
The DeliveryApp team
Would Recommend
Quick and Easy to use. The platform to make bookings is really straight forward.
14 June 2024
Reply from Zippd
Thank you so much for taking the time to leave us a review and we are pleased you find bookings easy!
Kind regards,
The DeliveryApp Team
Very reliable service
Very reliable service, Easy to use booking system and great customer service.
5 June 2024
Reply from Zippd
Thank you for leaving us a great review. Glad you had a good experience. Thanks for using DeliveryApp.
Kind regards,
The DeliveryApp team
this particular order went fine however…
this particular order went fine however they have let me down badly on a job for 2 vans which was placed 4 days in advance of the booking with a no show or a possibility of them completing the order.
4 June 2024
Punctual and professional service
30 May 2024
Reply from Zippd
Thank you for taking the time to leave us a review. Thank you for using DeliveryApp
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.