Zippytom Reviews 

102
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Although at first glance I was suspicious of Zippytom, the product I purchased (a coffee machine) was about £10 cheaper than Amazon and other websites. I took a chance and I'm glad I did! The coffee m... See more

Rated 5 out of 5 stars

Buying from Zippy Tom was very straightforward. They provided exactly the service you’d expect from any other reputable company and I’d certainly purchase from here again. My kettle and toaster set lo... See more

Rated 5 out of 5 stars

Initially, a bit sceptical, given that I was buying a relatively high-value item which seemed quite a bit cheaper than I could get elsewhere. However, I called and spoke to a real person, was assured... See more

Rated 5 out of 5 stars

I ordered a coffee bean grinder from Zippytom back in September 2020. The grinder arrived safely and was exactly what I ordered. However, in April 2021 it developed a fault so I contacted Zippytom by... See more

Company details

  1. Kitchenware Shop

Information provided by various external sources

Established in 2015, we are a family run business based in south London. Our main focus is on kitchen and domestic appliances, and healthcare products. We stock a comprehensive range of products from premium brands at competitive prices. We source our products from authorised UK distributors. This means you can buy with confidence from Zippytom, as every product purchased from us is backed by the manufacturer's UK warranty. Our friendly customer service team is always available to assist with any enquiry after an order is placed. We aim to resolve queries as quickly as possible, and you are always welcome to contact us via email.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(102)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Service

I had an issue with a product that was due to a manufacturer fault. Amin in Customer Care could not have been more helpful explaining what I needed to do to get a replacement product. He told me they would have a replacement ready for me so they would be able to send out a new one immediately they received the faulty one. True to their word they dropped me a note to say they had received my package and the new one was being sent to me the same day. Problems occur with electrical goods and it was dealt with brilliantly with no hassle. Highly recommend this company - it felt like they cared

19 February 2021
Rated 5 out of 5 stars

Most helpful service when I ordered…

Most helpful service when I ordered wrong model of spice grinder. Prompt refund which is always very reassuring. Good, reasonable price Incl. postage quoted for required replacement model.
HIGHLY RECOMMENDED.

11 February 2021
Rated 5 out of 5 stars

Tefal air fryer

I bought 3 tefal easy precision digital air fryers for my 3 sons and there wives they were all very impressed with them and have used them since they picked them up a week ago they have all said it's great to use and are very pleased that i got them one yes they would recommend them very much Lynne

5 December 2020
Rated 5 out of 5 stars

Fantastic customer support from Amin

Fantastic customer support from Amin! Zippytom was the only place online that I could find the exact kettle I wanted! Service was excellent and product arrived quickly! Would definitely buy from again!

15 September 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. I ordered a kettle which developed a fault not quite one year into its one year warranty. Sent it back to Zippytom who dealt with the manufacturer on my behalf and I ended up with a replacement. Very happy, responses to messages were swift and helpful. Thank you so much Zippytom!

4 September 2020
Unprompted review
Rated 5 out of 5 stars

I was very very pleased to get the item…

I was very very pleased to get the item on bank holiday weekend 3 days earlier then estimated date. The air fryer itself looks good and does the job nicely, even friends who has more expensive Philips model were impressed, happy with the purchase.
Ed

3 September 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look