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Company details
Information provided by various external sources
Beauty, Fashion & Lifestyle Blog
Contact info
Charlotte Street 60, W1T 2NU, London, United Kingdom
- zoella.co.uk
Zoella website cant even send reply
My 13 year old invested a lot of her birthday money in a selection of products, when one of the cheap body sprays leaked in her new bag and ruined her books, Zoella's website, contact us and others refuse to even answer an email from her.
Poor service from a company that targets young people.
Should be ashamed - May be I will do a Vlog of how bad you are?
AVOID
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