Verification took a few hours, not minutes, but the page kept showing what was still needed. No random second upload request appeared I’ll update if the next session feels different.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Big Bass wasn't loading on the early doors Sunday, just a spinning wheel. Cleared the cache, still nothing, so I messaged support. the chat agent Phil said it was a provider outage their end, gave... See more
I read the table limits before sitting down anywhere, the limits were clear and I found live roulette taking 50p a spin so a fiver lasts. forgot to say, the demo version of the same game let me look f... See more
From my experience, I reviewed the verification screen twice since I am new to this. It lists which files count and shows examples of a usable image. State ID plus a phone bill in my name, both accept... See more
Company details
Written by the company
Pakiet powitalny do 4 000 zł + 300 darmowych spinów
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Two deposits in
Two deposits in, so the signup checks are the only bit I have seen so far. Image ID and address confirmation, both cleared in about an hour, and the screen explained to me what was pending while it waited. No cashout yet, no opinion there.
quick one
quick one: the free spins timer was there before I started the slot
like the responsible gambling tools
like the responsible gambling tools, easy to reach
i keep notes on this sort of thing
i keep notes on this sort of thing. eleven cashouts, nine bonus claims, no discrepencies against what the pages said. all correct
The x25 wagering note was visible…
The x25 wagering note was visible before I clicked claim.
read the responsible gaming page one…
read the responsible gaming page one sunday at the kitchen table, about six minutes. deposit caps, loss caps, session reminders, breaks from one day to six months, and a link to close the account permanently.
all in clear plain language.
why is that rare?
My iPhone SE handled the lobby better…
My iPhone SE handled the lobby better than expected, no drama.
for me it was simple
for me it was simple: the ID verification step took a while, but the next casino account step was clear no fuss Noted it after switching from mobile data near the beach
Verification took a few hours
Verification took a few hours, not minutes, but the page kept showing what was still needed. No random second upload request appeared I’ll update if the next session feels different.
Big Bass wasn't loading on the early…
Big Bass wasn't loading on the early doors Sunday, just a spinning wheel.
Cleared the cache, still nothing, so I messaged support. the chat agent Phil said it was a provider outage their end, gave a rough ETA, and it was back within the hour. Balance untouched, no lost spins, fair enough
From my experience
From my experience, I reviewed the verification screen twice since I am new to this. It lists which files count and shows examples of a usable image. State ID plus a phone bill in my name, both accepted, KYC done.
search found Legacy of Dead from only…
search found Legacy of Dead from only three letters 6:37pm
no hidden clauses on the welcome bonus
From my experience
From my experience, kYC was not instant, and I’m okay with that. I uploaded my card image, saw it change to pending, then got verified later in the day. No second random file request, which was the main detail I cared about.
while dinner was in the oven
while dinner was in the oven: wi-Fi dropped mid-chat, but the casino support thread was still there
my phone was at 9%
my phone was at 9%; verification status changed next morning without extra casino emails.
dinner was half done
dinner was half done. the transaction date filter found my small weekend deposits
I meant to spend five minutes
I meant to spend five minutes. ID verification took a while, but the next account step was clear small thing, useful
Reverse withdrawal window is 24 hours
Reverse withdrawal window is 24 hours, and turning it off was easy.
Document list was clear before I…
Document list was clear before I uploaded on my phone.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
