I’ve had an aortic dissection Stefan has corresponded with me personally I’m on enough pharmaceutical pills to kill a horse . It’s taken 3/4 months to get optimum benefit . I’m a non practicing nat... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Zonia offers highly credible evidence based information to take our health to the next level. Their small easy to follow snippets of wisdom on many health related topics and more lengthy offerings, ar... See more
Company replied
I am 84yrs young and my focus is Aging Gracefully / Thriving with Longevity. I joined Zonia docuseries in 2023, and have since been on their Restore Series of supplements. Their service wi... See more
Company replied
Joined Zonia last year because I had diabete and high blood pressure. All the experts really open my eyes and help me to improve my health. Highly recommended if you want to learn the real truth about... See more
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Company details
Written by the company
Zonia is dedicated to enhancing health and wellness through engaging, education-based content. We partner with leading functional medicine doctors to share holistic and integrative health insights via our docuseries, empowering individuals to improve their well-being. Complemented by lifestyle content—including cooking shows, yoga, workouts, guided meditations, and storytelling—Zonia helps members seamlessly apply expert guidance to their daily lives for meaningful, lasting impact.
Contact info
United States
- support@zonia.com
- zonia.com
4.7
Excellent
83 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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I was amazed and thrilled that the…
I was amazed and thrilled that the company responded on the same day to the problem I had. They were so polite and refunded my money when there was confusion about my order.
A company you can trust and respect!
29 December 2024
Unprompted review
Reply from zonia.com
Hi Maggie - Thank you for the feedback and kind words, we appreciate it and we are always here for you if you ever need anything!
Besides mediocre content, lacks integrity.
Besides mediocre content, they provide poor customer service. I wanted to ensure that my automatic yearly renewal didn't happen, so I wrote to them to inquire about cancelling a week early. I wanted to make sure I'd still be able to access the content if I did proceed with my early cancellation. They assured me I'd still be able to access content until the end of my paid membership. Well, that wasn't the case. I tried to access the content before the end of my membership and I got a message saying I had to reactivate my membership to access content. This was what I took the time to investigate to ensure didn't happen. I paid for a year, and I wanted to be able to use it for a year. I wrote to inquire about it the day I was denied, with the screen shots, and they told me I still could access the content. I couldn't. With multiple back and forth communications, they admitted they made a mistake stating they are "only human" and suggested I start a 7 day free trial to get my full membership time. They weren't interested in doing the right thing for the right reason. I believe their Customer Support may be AI generated, because the tone and nonsense they wrote was not something a human customer service agent would write.
1 December 2024
Unprompted review
Reply from zonia.com
We’re truly sorry to hear about your experience and the frustration it caused — this is certainly not the standard we aim to uphold.
Just to clarify, we are indeed real humans on the support team, and we genuinely care about making things right. We appreciate your detailed feedback and the time you took to explain the situation.
Please email us directly at support@zonia.com so we can personally review your account and ensure that everything is resolved to your satisfaction. Your experience matters to us, and we’re here to help.
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