Over a month to receive order
Ordered dog food, wasn’t delivered for over a month - and they didn’t respond to any of my support emails… thought I had for sure been scammed. Will never order from there again.
19 May 2025
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
1.4
Bad
616 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received what I had ordered
I received what I had ordered. It took a little time, but it was about the toll control where they had punctured the bottle to check out the ingredients.
15 April 2025
Never get my order.
Never get my order.
Don’t order anything from them.
You loose your money.
30 April 2025
Unprompted review
one of the worst companies
one of the worst companies, been waiting for item for long and now they are saying that the problem was the easter time....... and that they dont have the items in stock curiously talked with SVEA and they will raise an investigation towards them because the person who attended me there said that they have lots of issues with the company... Not worth to buy they never send you the items .
9 April 2025
Unprompted review
Dont buy here
My purchase was on 30.01. and I still didnt got any delivery. Also no refund, no answers. Don't buy here.
30 January 2025
Unprompted review
Avoid this company – No delivery, no refund, no response
I placed an order for dog food on January 30th, but it never arrived. I contacted the company on February 3rd, and on February 6th, they assured me that the order would arrive early the following week.
Since then, I have repeatedly tried to get in touch, but they have ignored all my messages:
February 11th: Follow-up request – no response.
February 12th: Refund request – no response.
February 15th: Set a 7-day payment deadline – no response.
February 20th: Set a 3-day payment deadline – no response.
February 26th: Sent a final reminder with a payment deadline for today – still nothing.
This company took my money (1270 SEK) but never delivered the product. They have completely ignored my attempts to resolve this issue. It is unacceptable and not legal to keep customers’ money without fulfilling orders or processing refunds.
I strongly advise against ordering from them. If I do not receive my refund, I will take further legal action.
30 January 2025
Unprompted review
Jättebra pris på kattsand och mat
Jättebra pris på kattsand och mat, valde hemkörning så slapp även kånka upp det för trappan👍
13 December 2024
Unprompted review
Hurtta perfekt passform
1 December 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.