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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Many customers appreciate the consistent availability of surveys and the low minimum withdrawal limit, which allows for quick access to earnings. People frequently highlight the prompt payment processing and the ease of transferring rewards, often within minutes. The platform is seen as a reliable way to earn extra money, with many finding the surveys engaging and the overall process straightforward. However, some customers also noted significant issues, particularly with customer service and account management. A number of people reported being screened out of surveys frequently or having their accounts suspended without clear explanations. These users expressed frustration over lost time and effort, with some describing the experience as a waste of time due to unfulfilled promises and unhelpful support responses.

What people talk about most

Payment

Customers had ambiguous experiences with payment. While some reviewers report prompt payments, with many... See more

Website

People report ambiguous experiences with the website. While some customers praise its ease of navigation,... See more

User experience

Reviewers mention ambiguous feedback about user experience. Many customers report a positive experience,... See more

Customer service

Users describe negative interactions with customer service. Many reviewers report that support provides... See more

Application

Consumers find the app to be ambiguous. Many reviewers praise it as an "awesome survey platform" and a "legit... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've had a great experience so far, after joining just two days ago, I was already able to withdraw my first reward. One thing I really appreciate is the low minimum withdrawal limit, so you don't hav... See more

Rated 4 out of 5 stars

Amazing platform for earning real money. It provides real rewards. There are so many options for redemption. Rewards are instant once redemption is approved. It takes sometime for approval. One of the... See more

Rated 4 out of 5 stars

There are times that they will screen you out or disqualify you don't loose hope some of the survey gives you lot of points just keep on taking surveys be honest and resilient.

Rated 4 out of 5 stars

Very good payout out but just worries me when I cashout my reward, it shows 404 error so I just think you need to work on that error showing message but I was able to receive my reward, thank you.


Company details

  1. Market researcher

Written by the company

Get free money for doing paid surveys, completeing offers and watching videos! Redeem Paypal, Amazon, Steam Wallet, Robux, VBucks and more!


Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

it is a number 1 fraud website

it is a number 1 fraud website. today i have reached at minimum withdrawal. when i want to connect my paypal account. they are suspended my account. because i have 1st time joined it. it's team asking you have already account. totally fraud and garbage website. i have all proof about it. it is a big fraud website. kindly don't waste your time and don't join it

23 September 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thanks for providing the details we needed.

We have carefully reviewed your concern and would like to clarify a few important points. The account registered under the email address you provided is currently active and has no restrictions placed on it. According to our system records, this account does not yet have the required number of points to request a withdrawal.

It is important to note that creating or using multiple accounts is strictly prohibited under our Terms of Service. Doing so is considered fraudulent behavior and may lead to the closure or suspension of accounts as well as the removal of any points earned. These rules are in place to protect the fairness of the platform and to ensure that all members have an equal opportunity to benefit from the services we provide.

We have many long-term members who have been able to earn and withdraw consistently because they follow these guidelines. If only you had the chance to view your leaderboard page before your other account was suspended, you would have seen real-time data of payouts being issued to top earners. This is part of our ongoing commitment to transparency and trust within the community.

In addition, we regularly run weekly promotions designed to help members increase their points and redeem rewards faster. These opportunities, combined with consistent participation and adherence to the rules, are what make our platform rewarding for those who use it correctly.

Rated 1 out of 5 stars

I want to be able to do some surveys

After answering the question been asked finish,it was then they said unfortunately I'm not eligible for that,after wasting my time

19 September 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for taking the time to submit a review. We sincerely apologize for any inconvenience you may have experienced. To conduct a thorough investigation and address your concerns effectively, we kindly request additional details. Upon receiving this information, we will ensure that your concerns are promptly and appropriately addressed. We appreciate your cooperation and look forward to your prompt response.

Rated 1 out of 5 stars

Scammers

You fill these these surveys honestly and they still suspend your account for NO reason. My theory is that they just don't want to pay everyone. It appears like there are many surveys for you to do but you never qualify for any of them because they are all fake. What you are left with is a few surveys that go for less than a dollar. That's If you are lucky and you are not screened out. It will take you days just to make the minimum 3 dollar reward. When you are ready to cash out they take your points or suspend your account. Do not trust this shady company! Also beware of their sister website Grabpoints, they are the same SCAMMERS!!

15 September 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for taking the time to submit a review. We sincerely apologize for any inconvenience you may have experienced. To conduct a thorough investigation and address your concerns effectively, we kindly request additional details. Upon receiving this information, we will ensure that your concerns are promptly and appropriately addressed. We appreciate your cooperation and look forward to your prompt response.

Rated 1 out of 5 stars

I have done all survey with honesty...

I have done all survey with honesty first time I withdraw 3 USD but second time I do survey about 4.5 USD but then he said your account is suspended without any reason don't believe this site and any other sites like this site . don't waste your time on like these sites....

12 September 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for taking the time to submit a review. We sincerely apologize for any inconvenience you may have experienced. To conduct a thorough investigation and address your concerns effectively, we kindly request additional details. Upon receiving this information, we will ensure that your concerns are promptly and appropriately addressed. We appreciate your cooperation and look forward to your prompt response.

Rated 1 out of 5 stars

Why tf are your surveys not giving

Why tf are your surveys not giving points. After answering a hell of a 20 mins this is the respond i get with your website "No allocation
It appears that this survey has reached its quota. Please click the button below to see if any other surveys are available." Then why in tf you let me answer it for a wholse 20 mins when it's already full. I know i finished that survey and it's all about telco products. Fix your system you're wasting our time or you're just taking advantage of our. I can't even believe that this is happening to me this is not just in your website but for other survey sites also.

11 September 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for taking the time to submit a review. We sincerely apologize for any inconvenience you may have experienced. To conduct a thorough investigation and address your concerns effectively, we kindly request additional details. Upon receiving this information, we will ensure that your concerns are promptly and appropriately addressed. We appreciate your cooperation and look forward to your prompt response.

Rated 1 out of 5 stars

Zoombucks is a scam

Zoombucks is a scam, I did surveys and after requesting payment, they deactivated my account without even informing me, I wrote to support and no one got back to me, Do not try and work for zoombucks they are terrible people and scammers.

9 September 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for getting back to us with the information we asked for.
We’re sorry to hear about your experience and understand your frustration. For transparency, we regularly update the Leaderboard page within member accounts to show successful payouts made to top earners. This demonstrates that rewards are being processed and delivered to members who meet the platform’s policies and standards.
Please note that all accounts are thoroughly reviewed during withdrawal requests to ensure compliance and maintain the security and integrity of the platform. In cases where a serious violation is confirmed, an account may be suspended without prior notification.
All members are expected to follow the Terms of Service, and account activity is continuously monitored. Suspensions or terminations are never applied automatically and are only enforced after a confirmed violation has been verified through a careful review.

Rated 1 out of 5 stars

Zoombucks is unreliable

Zoombucks is unreliable. After completing offers and surveys, they failed to process my payment. My account was frozen without a clear reason, and their support center does not respond to inquiries. It feels like a waste of time and effort.

5 September 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for sharing the requested details with us.
We’re very sorry to hear about your experience and understand how frustrating this must feel.
To clarify, your account itself is not frozen. What you’re seeing is that some of your points are currently marked as frozen. This happens when an advertiser places points on temporary hold while they conduct a review of a recently completed survey or offer. These checks are part of the standard process to ensure that all activity meets quality standards and that rewards are distributed fairly.
Once the advertiser’s review is complete and no violations are found, the frozen points will be released automatically on the specified date and added back to your available balance. At that point, you’ll be able to use them to request a reward as usual.
For more details, you can visit our Support page and check the article titled “What are frozen points?”
We appreciate your patience and assure you that these measures are in place to protect both our members and our partners, ensuring that valid activity is always rewarded. If you have any other questions or need further clarification, please continue reaching out to our Support Team, and we will be glad to help.

Rated 1 out of 5 stars

I don't care who says what zoombucks…

I don't care who says what zoombucks are fong kongs. After completing survey Nd claimed reward they suspend your account. I have not used VPN whatsoever yet I am suspended. Stuff these fong kong.

DON'T WASTE YOUR TIME WITH FONG KONG PLEASE

EDIT..

THAT THE STANDARD RWSPONSE YOU RECIEVE FROM THESE BOTS BY CROOKS. FONG KONGS

REPLY

Your responses are always automated and faked like anything else chinese.

Look at your reviews are so bad and same complaint amongst users. You are crooks

5 September 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

We’re thankful for the information you’ve provided.
An honest member who rightfully earns rewards will always receive them without any issues. Each reward request goes through a review process to ensure that the activity leading to the reward is valid and meets our quality standards, and those of our partners. If a member is cleared during this review, their request will be approved, and the reward will be delivered as expected. This process is in place to protect both members and our partners, ensuring that rewards are distributed fairly and only for valid, completed activities.
The review of your account revealed not just a single violation but repeated violations within a short period of time. To maintain fairness and provide an even playing field for all members, thorough account reviews are conducted whenever reward requests are made.
When violations are confirmed, an account may be automatically suspended, especially if the detected activity is considered fraudulent or poses a security risk. Such actions compromise the credibility of survey results and limit opportunities for honest members.
For this reason, accounts found to be engaging in repeated or high-risk violations cannot be tolerated. Upholding these standards is essential not only to protect the integrity of the platform but also to ensure that only honest members continue to benefit from a fair and trustworthy environment.

Rated 1 out of 5 stars

not paymen my reward

I did a task on lootlaby to register to earn 2000 points and redeem $2 on zoombuks, I have completed my task but have not received payment until now

5 September 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for taking the time to submit a review. We sincerely apologize for any inconvenience you may have experienced. To conduct a thorough investigation and address your concerns effectively, we kindly request additional details. Upon receiving this information, we will ensure that your concerns are promptly and appropriately addressed. We appreciate your cooperation and look forward to your prompt response.

Rated 1 out of 5 stars

I was very disappointed with what…

I was very disappointed with what happened to my zombucks account was banned for no actual reason

Dear Zombucks

I am writing to formally appeal the wrongful ban on my account (ID: 15040631) and to complain about the complete lack of transparency from your support team. Despite my repeated requests, your agents have refused to provide me with the actual, specific reason for my account being disabled, only offering vague and incorrect possibilities.

My account was suspended on or around Friday, 29 August 2025. I contacted support immediately to understand why.

In response, I was given only generic reasons like "fraudulent activity" or "VPN use." I state categorically that I have never committed fraud on your platform and never used a VPN while accessing my account. I have always completed all offers honestly and in full compliance with your terms of service.

Thank you for your time

29 August 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

We appreciate your response with the requested information.
Please be assured that we only suspend accounts after a thorough review confirms a violation or fraudulent activity. We understand your concern, but for security reasons, we are unable to share specific details of the findings. Providing such information could allow attempts to bypass our system and compromise the integrity of our platform.
As part of our process, all accounts undergo a detailed review whenever a reward is requested. This review ensures compliance with our Terms of Service and the policies of our partners, and it verifies that no fraudulent activity has occurred. Honest members always pass this review and receive their rewards without any issues. This is demonstrated by our long-term members and top earners, whose payouts are regularly featured on the Leaderboard page.

Rated 1 out of 5 stars

After submitting a claim

After submitting a claim, my account was suspended. This is a company of scammers, trust them at your own peril. Am done with this kaka never again. I won't let my friends join this platforms of crooks.

Edit

Nonsense there is nothing I haven't don't to explain to yourselves, your justification remains hogwash. You need to be reported to FBI you are fraudaters, let's see how far you go with this nonsense

30 August 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for taking the time to submit a review. We sincerely apologize for any inconvenience you may have experienced. To conduct a thorough investigation and address your concerns effectively, we kindly request additional details. Upon receiving this information, we will ensure that your concerns are promptly and appropriately addressed. We appreciate your cooperation and look forward to your prompt response.

Rated 1 out of 5 stars

This website is a complete scam

This website is a complete scam . I did 4 surveys ( took 2 hrs ) and after reaching the minimum payout and ordering a gift card ( paypal ) I got suspended. And they won't even reveal the exact reason . Like they literally ban you for pressing that redeem button. Please avoid this site

28 August 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for providing the requested information.
Your account was suspended for one of the possible reasons already shared with you when you first contacted our Support Team. We cannot provide the exact reason for security purposes, as this information could be misused by those attempting to bypass our system.
Every account goes through a detailed review during the withdrawal process. This helps us ensure there are no violations or fraudulent activities that occurred on the account before rewards are released. Members who follow the rules will always receive their rewards after this review. Accounts that fail the review may be suspended or closed, depending on the severity of the issue.
Since your account was suspended while others received their rewards without any problems, your concern about avoiding our site seems directed at those who engage in suspicious or fraudulent activity. We want to reassure all members that we remain committed to enforcing our Terms of Service to protect honest members and maintain the fairness of our platform, and ensure that rewards are always delivered fairly for the platform to remain safe for everyone.
We value members who use our platform honestly and responsibly, and we will continue doing everything we can to uphold the integrity of our system.

Rated 5 out of 5 stars

Zoom bucks 5 stars

Zoom bucks has earned there 5 stars for a trusted site for surveys and and rewards it. I seen people say they had issues with payment it takes awhile sometimes witch would make you feel slightly skeptical about it but it will come to you make sure your information is correct and watch your emails for a confirmation that's it there customer service is fast they will get back to you quickly
Thankyou zoom bucks keep it up have a good day

25 August 2025
Unprompted review
Rated 1 out of 5 stars

DON'T WASTE YOUR TIME HERE

It's obvious that the reviews about Zoombucks being a Scam Platform is True and the positive reviews here are mostly Paid.
I saw the negative reviews and still went ahead to Sign up to confirm.

I Redeemed my reward and waited for one business day to receive it - Nothing happened. I tried logging into my account to reach their Support team, I noticed my account was suspended. I used the link provided on their login page to reach them.

They responded by telling me the factors that could influence suspension of one's account - WHICH I DIDN'T VIOLATE ANY. They also went ahead to tell me that the suspension is their final decision - Just like that, over what I didn't do.

So, yes zoombucks suspends your account when you want to cash out your points.

26 August 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for sharing your feedback and providing the requested information. We take all concerns seriously and would like to address a few important points regarding your situation.
At Zoombucks, we are committed to rewarding members who earn their rewards honestly. We truly appreciate the time you took to try our platform, and we understand your frustration. However, it is important to note that many of the negative reviews you referenced often come from accounts suspended due to confirmed violations or fraudulent activity.
Our platform follows strict policies to protect the integrity of our rewards system and the safety of our community. While we do share relevant information about account suspensions, certain details cannot always be disclosed for security reasons. This prevents potential misuse and helps maintain a fair and secure experience for all members.
Account suspensions are generally final when serious violations or fraudulent activity are detected. These measures are necessary to safeguard our platform, our partners, and the majority of members who participate fairly. During the withdrawal process, every account undergoes a careful review to ensure compliance and prevent fraud. While some accounts may be suspended during this process, most members successfully receive their rewards once the review is complete.
Members in good standing can be assured they will receive the rewards they have rightfully earned. We remain committed to supporting our community and ensuring a positive experience for honest participants. Over the years, this approach has proven effective, with long-term members consistently receiving their rewards without issue. Our system is designed to protect and reward all users who follow the rules outlined in our Terms of Service and those of our partners.

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