ZOOMEX Reviews 83

Don’t make a mistake trusting them because u will regret it, I would have regret if not for Con-wildings

Beware of this Exchange. They Liquidate your Account no matter what trade you put in. The price never reached 87, 11 hours to the trade went to 90 then dropped to 88. They trick and remove also the events on their chart.
DO NOT LEVERAGE with ZoomEX... they will steal your coins.

Recently i have message about risk control
I did nothing wrong, just trade.
The asked KYC docs, income statements, etc.
I provided it all but they refused to give my money back. It is large amount. more than 10000$

The last message I got.

Please note that your account has been flagged by our risk control system due to a violation of the Zoomex Terms and Conditions. As a result, the restriction remains in place in accordance with our internal policies and compliance procedures.

At this time, the decision has not changed. Should there be any future updates regarding your account status, we will notify you promptly.

Tjey dont give any particular reason why they stole my money. Ask for help

I strongly advise against using this platform. My account was blocked after I deposited all of my available funds, leaving me without access to my own money. Despite completing the required verification, the company continues to delay the process by repeatedly asking new questions in separate emails, which appears to be a deliberate attempt to prolong the case.
They insist on refunding funds to a payment card, even though I clearly informed them that this method will be automatically declined. I requested a transfer to a bank account or a USDT wallet address, but this has been ignored.
I have documented evidence of all correspondence and actions. I publicly invite all affected users to join a class action lawsuit against this platform. I am already working with lawyers on this matter.
Additionally, I am preparing legal action against Onlinepay, who are also involved in this case. They claimed that a refund was successfully sent to my card, which is not true. No funds were ever received, and no valid proof of refund was provided.
As a result, I am currently deprived of my funds and basic means of living. This experience raises serious concerns about transparency, consumer protection, and the overall reliability of both companies.

I deposit fiat transaction, When I try to withdraw my account got banned saying violation of service which they are not transparent. DO NOT PUT YOUR MONEY THERE AT ANY COST. And they are not responsible for third party fiat deposits. If any problems occur the third party (Onlinepay) does not reply at all. Really unreliable platform

They steal your money. I have quantity in the platform and they informed me that they forbid to withdraw my money forever.

Without and explanation (there is no explanation cause I did NOTHING)

I joint on a custom event. They was supposed to give us $20 spot rewards as a new user. As a new user I completed all the task requirement but didn't get the reward. Many people like me who didn't do anything wrong had claimed the same issue. so I think they are doing scam with people. But to be honest I didn't face any withdrawal issue.

STAY AWAY from this platform they refuse to process my withdrawals and the support is not helping I tried 4 times no luck but
I refused to let them go away with my money filed a complaint and got everything back within few days ……………… Don’t be shy to seek help

I had a very disappointing experience with Zoomex customer support.

I placed a stop-loss in good faith, but my position was still liquidated. Instead of giving me a clear answer, support wasted my time with three different and contradictory explanations:

First they said I never had a stop-loss (false).

Then they said it was too close to liquidation (contradicts the first answer).

Later they claimed it was never active and deactivated immediately (yet another contradiction).
Finally, they blamed the trigger type (LTP vs Mark Price), but this was never explained when placing the order.

I had to dig up my own screenshots of my orders (TP/SL) to prove I wasn’t lying. Last time I had a similar issue, they told me to use Mark Price to avoid liquidation — I did, and the same problem happened again.

The explanations have been unclear, inconsistent, and feel like copy-paste from an AI rather than serious investigation. Replying multiple times without solving the issue wasted my time and showed zero goodwill.

I actually liked Zoomex’s platform because it seemed easy to use, but this experience feels shady. If a stop-loss can be invalid without any warning, how can traders trust the system?

I deposited 4000.00 with zoomex, I’ve made a couple of trades. But decided to withdraw my funds several times, with no luck. I’ve contacted customer support and they responded with, I need to be more active, and trade more in volume, then it will be reviewed…not happy at all !!! Just wanting my money to be released…

While copy trading on Zoomex, a serious platform bug opened 15 duplicated LONG XRP/USDT positions at 20x leverage in my account (and in the accounts of others copying the same trader). These positions were mirrors of the last trade and ignored the stop‑loss the strategy had set (≈$30 planned loss). Instead, the forced over‑exposure caused rapid liquidation.

My account (ID: 491461197) lost ~80% instantly. In our challenge group, the combined losses exceed $300,000—all triggered by positions we never manually approved and that should have been protected by the original stop.

This is not normal market risk; it appears to be a technical failure (order replication + missing stop). We have screenshots, timestamps and multiple affected users ready to provide evidence.

What I’m asking from Zoomex:

Immediate investigation and public incident report.

Reversal/compensation of losses caused by the erroneous mirrored orders.

Assurance the copy trading engine is fixed (no uncontrolled duplication; stop‑loss honored).

I’ve opened support tickets but have not yet received a substantive response. Please escalate this before more users are harmed. I will update this review if a fair resolution is provided.

Zoomex, your quick, transparent action here will determine whether users can trust your platform.

Bug that ripped all my money.

I was copytrading and the platform oppened 15 mirrored trades that liquidated everybody's account.
More them $300k were gone this morning.
ID: 491461197

See zoomex from H1 HAAS team advertisement, really simple to register, not bad , I try to join the trading competition, and good luck for me

I tried to withdraw $9k from my account even though I had over $100K in the account. I was told that in order to withdraw money I have to deposit $9K into my account and I would be penalized $450.00 every day if I don't.
Can someone please help me with answers...

Made 2 deposits, made 2 trades. Had $11,500 in my trading account. They started a KYC after I tried to withdraw my funds. Then asked for more money to proceed with the KYC after providing all the documents they requested. Cathrine Fedorova was the scammer that got me to use zoomex. She kept encouraging me to deposit more money and pay the extra $4000 for zoomex to continue the KYC verification. Now I have the FBI and CNC Intelligence working to freeze the funds and possibly get them returned.

Just made a deposit and they are blocking the money
its a terrible website, you can deposit money but if you try to withdraw they will block your account instantly for suspicious activity

I didn't receive the 150 USDT in prize money because I supposedly didn't follow the contest rules.
They won't even tell me which rule I broke.
I'm really disappointed. It's Tchao ZOOMEX, don't count on me to trade on your platform.

EDIT : I'm responding to your message.
You're just scammers! It's your risk management algorithm that canceled my reward.
I've contacted support several times, but I haven't gotten any answers on how this algorithm works.
So don't tell me the rules are written

EDIT : This is your response by mail :" You have asked a question about the Spring Trading Competition.

After reviewing your account, it has been determined that it has been flagged for violating the terms of this campaign. This decision was made by the Risk Management team after a thorough review and cannot be reversed.
Please note that, according to the Risk Management team's policy, specific details relating to this violation will not be disclosed externally, including to the Customer Service department. "

They say will send bonus after deposit. Its fake they never send bonus.
They didn’t make their SAV job correctly
They stole your money.
And then they say your account did t respect the rules.

Bad dex and cec

Company illegally hold funds when I with draw my adviser is incompetent and I want to withdraw my funds not interested in this platform anymore

it's a new! and we can receive many rewards, thank you!
the application work normal