Product quality is upto the mark. however products tend to get sold out quickly hence you need to keep checking for new items yourself. should be a better way to let regular customers know before hand... See more
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Authentic cashmere feels only from zooni, my favourite collection and top notch quality. The hand woven masterpieces that I always get compliments on and it gives me an excuse to talk about it’s origi... See more
Company replied
Finding original saffron is like finding a needle in a haystack. Before ordering more packs, i decided to go for one to see if it passes all quality tests,and fortunately it did. Will be ordering more... See more
The shawl i received from Zooni Kashmir Original is a beautiful combination of decent colours n patterns. Very soft n light n I am sure it will be warm too, as I haven't used it yet. Thanks for the be... See more
Company replied
Company details
Written by the company
Your one stop shop for 100% Original Kashmiri products like Papier Mache Decor, Saffron, Cashmere, Pashmina Shawls, Scarves, Stoles and much more
Contact info
Karachi, 75500, Karachi, Pakistan
- 03011196664
- contact@zooni.store
- zooni.store
4.2
Great
123 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I ordered black summer kaani silk shawl it was so beautiful and same as shown
I ordered black summer kaani silk shaw
25 October 2023
Good quality and excellent service
I ordered a lot of shawls from zooni. Quality was very good. The reward system of zooni is quite beneficial. Also, their customer service is remarkable. I wanted to return a shawl coz it had a spot on it. And zooni returned the whole amount for that shawl without any hassle. Unlike other brands, zooni offers the return policy.
I will definitely shop again.
10 January 2024
Unprompted review
Good quality and quick response
Saffron is truly good quality others items was well packed
16 January 2024
The shawl is good quality.
The shawl is good quality.
I order a shawl before this one. It was on 27 December 2023.
I haven’t received it.
3 January 2024
Reply from Zooni Kashmir Originals
Hello Roshni
Thank you for your kind feedback on the quality of the shawl. We have reviewed your other order and escalated at the highest priority for further investigation with the courier company to let us know why there was a delay in the delivery of the order. On our side, we dispatch the shawl within 24 working hours of confirmation. The courier company has promised to get back to us with an update as soon as possible.
We're available during working hours over WhatsApp, email or phone. Please feel free to reach out to us if we can help you any further.
Kind regards
Team Zooni
Satisfied 100%
22 December 2023
Always wanted to have a real pashmina…
Always wanted to have a real pashmina shawl but couldn’t find it anywhere, thank you Zooni you made it possible at a door step. Excellent quality prompt delivery.
29 December 2023
Old Stock please use new stock.
20 December 2023
Reply from Zooni Kashmir Originals
Dear Arfan Sarwar,
We have received your order details. Thank you for your valuable feedback after purchasing our pure Kashmiri saffron. We are indeed proud of our Kashmiri heritage and steadfast in our commitment to the traditions that have shaped our brand. Our focus has always been on delivering timeless quality and enduring value, qualities that stem from our rich history. We believe in continuing these practices that have earned us the trust and loyalty of customers like you.
While we understand the appeal of new trends, we find our strength in staying true to our roots, ensuring that the essence of our brand remains consistent and reliable. We appreciate your understanding and continued support as we uphold these values.
Sincerely,
Team Zooni
and your team are very professional…
You and your team are very professional and treat your customers with respect I have ordered on this website a number of times and am extremely happy with the product and the service provided one of the best online business site the products are of excellent quality and so is the service thanks Zooni
11 December 2023
Timely delivery and high quality…
Timely delivery and high quality saffron! I plan to be a repeat customer
16 December 2023
Am a repeat customer that in itself…
Am a repeat customer that in itself speaks for the quality of their shawls.
30 November 2023
Received the shipment quickly
Received the shipment quickly. The shawl was as described
30 November 2023
It's always an amazing experience…
It's always an amazing experience buying from Zooni. The quality is top notch, it's delivered on time and everyone compliments me whenever I wear their shawls.
Best place to buy Kaani and Pashmeena shawls. ♥️
24 November 2023
Great product
Great product, prompt response.
Signature box needs little attention.
I was expecting a slightly hard box.
8 November 2023
It's not original product.
25 October 2023
Reply from Zooni Kashmir Originals
Hello Zain. Thank you so much for your review. We've just reviewed your order. Our saffron is 100 percent pure and organic. With its very limited production grown in the karevas of Pampore, Kashmir which is known for its highest quality of saffron. Our saffron has beautiful thick strands with amazing aroma and flavour.
On our website, we have a tutorial to check for the authenticity of saffron at home by yourself as well. You can use those small steps to verify the authenticity of our saffron.
We understand you can be dissatisfied with your purchase for any reason. Our team shall reach out to you over WhatsApp or phone to discuss further options with you. You are covered by money back guarantee on your orders, so please be rest assured that we will not leave any stone unturned to ensure your satisfaction.
Many thanks
Team Zooni
Excellent service and Products
Excellent service and also very timely. Always happy to buy from Zooni!
16 October 2023
Good quality shawls Reasonable prices.
17 August 2023
First time buyer
Bought it online as a gift for my mother who is in Pakistan, I’m in UK. Easy online payment service. Great product, visually exactly like the picture on their website. Quick delivery.
Very pleased and will purchase more in future.
17 July 2023
Very nice shawl but it should have been…
Very nice shawl but it should have been a bit longer.
23 March 2023
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