While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality, unique designs, and positive messages. Many consumers are particularly impressed with the exceptional customer service, noting the team's friendliness, helpfulness, and quick resolution of issues, even when dealing with lost or damaged orders. The ordering process is frequently described as easy, and the delivery service is often noted for its timeliness and efficiency. However, some customers also noted occasional issues with delivery, including lost packages or incorrect addresses, which the company promptly resolved. A few people mentioned receiving products that didn't meet their quality expectations or had sizing issues, such as watch bands being too wide or bracelets being too tight.

What people talk about most

Product

People report positive experiences with product, often praising the quality, designs, and comfort of items... See more

Customer service

Consumers consistently report positive experiences with customer service. Many praise the quick and efficient... See more

Order

Reviewers mention positive feedback about order. Customers frequently praise the company for quickly... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been going through a tough part of my life over the last year. After buying a few other Motivational products, I started seeing ads for Zox. I got curious and checked out the website. I love the... See more

Rated 5 out of 5 stars

A large package containing gifts for my family went missing from my porch just days before Christmas! USPS told me to file a police report. ZOX replaced the order and shipped it immediately. When I th... See more

Rated 5 out of 5 stars

I was gifted a ZOX bracelet by my eldest daughter and love it. However at first could not get the Bible verses to pop up on my Android phone. I reached out for help on the website and following their... See more

Rated 5 out of 5 stars

I had an issue with USPS losing my order. I contacted ZOX and received a response in less than a day. I didn't ask for a refund or a reorder, I really just wanted to let them know that with the curren... See more


Company details

  1. Beauty & Well-being

Written by the company

Zox Are Exquisitely Curated, Incredibly Comfortable Works Of Art For Your Wrist. They're Part Of A Very Rare Set That's Individually Numbered And Never Reproduced. That's Right Friend, You Just Found It: Your New Favorite Wristband.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These guys always go above and beyond…

These guys always go above and beyond expectations....especially with their customer service....always checking in to make sure you are taken good care of...and not to mention the awesome products they offer....great quality and price 😉
If you haven't yet, you've got to check them out ☺️

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Phenomenal gift! Sentimental, beautiful and match the gift to the recipients!!

I purchased quite a few interactive bracelets as Christmas gifts. They went over in spectacular fashion! The interactive capabilities, beauty, style and the touching uplifting messages with different personalities in mind. I have come back to the website today to make additional purchases! You absolutely can’t go wrong with such a beautiful, sentimental, and thought provoking gift! Many thanks to Zox for such a superb creation!

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. They were quick to respond to my exchange request and actually gave me shop credit to buy the right items without having me return the items and saved me time and trouble. I appreciate their kind gesture and will recommend them to others for being such a responsive company.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Customer happiness achieved

Customer happiness achieved! Courteous and prompt reply to my inquiry. The situation was resolved quickly and to my satisfaction.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Product and Customer Service

I ordered some Bible verse bracelets as Christmas gifts. When the package arrived, not all items were in it. Frankly, it looked like it had come open during shipment and been taped back together. I contacted the company via email and explained what I received and what I had not and that it was a Christmas gift. They reshipped not only what I was missing, but the entire order and included an add-on to convert it to a keychain. They shipped it two-day air so I received it in time to gift. The recipient loved them and so did I. I kept one of the extra ones and gave the rest of them to the recipient who may give some to friends--spreading the word.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

ZOX is the best company I have ever…

ZOX is the best company I have ever purchased from. One, I love the products especially the interactive bracelets!! I have started collecting the bracelets and have given some to friends that love them too! Two, the people that own and work there are amazing!!! I have received such sweet and personable emails from them welcoming me to the family!! I totally recommend ZOX as the BEST!!

30 December 2025
Unprompted review
Rated 5 out of 5 stars

We love our zox bracelets

We love our zox bracelets. We figured we'd order one and be done, however we loved them so much that we ordered for friends and family...and a few more for ourselves. It's a wonderful product. Customer service is pretty awesome too.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

I love these bracelets & the

I love these bracelets & the
monthly clubs. The bracelets really speak to you & the artwork is just amazing! The fact that they give back to several different causes is just wonderful. I am happy to belong to the Zox community!

1 January 2026
Rated 5 out of 5 stars

Quality Products; Beautiful Vision

I've ordered from ZOX at least 3 separate times now. Each time my experience has been absolutely perfect. I sent a communication to them regarding their company and immediately got a personal and thorough response. I've also adjusted an order (my mistake) and received the same timely and thorough response. I can't fully express my pleasure with supporting such a wonderful company with a great product and vision for making a positive effect on the world.

30 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look