Zuant iPad Lead Capture Reviews 11

TrustScore 4 out of 5

4.0

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Company details

  1. Software company

Information provided by various external sources

The Zuant Lead Capture App is an elegant and responsive iOS app built for use on an iPad at Trade Shows, Exhibitions, and Conferences. With 3 different modes available; Questionnaire, Kiosk and Scan & Go, Zuant allows users to scan attendee badge barcodes, capture business cards, search through CRM or Pre-Registration contacts or simply manually enter contact data. Whether you are looking to capture and qualify leads, register attendance to an event or even sign candidates up to a newsletter, Zuant is more than just a data capture tool. Customizable questionnaires can be created to help qualify leads instantly and company literature can be emailed straight to a visitor. Time is no longer wasted collating pieces of scrap paper as notes can be added and a personalized ‘Thank You’ email is automatically sent with your own personal message. Zuant now automatically integrates with Eloqua and Salesforce.com - No more manual imports of data and excel files! The Zuant Lead Capture app is a major step forward in Lead Management technology. This system creates added value for your events teams as it can significantly boosts your ROI. Over 150 international clients can’t be wrong!


Contact info

4.0

Great

TrustScore 4 out of 5

11 reviews

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Rated 5 out of 5 stars

Great Quality Product

Zuant has exceeded our expectations - excellent company and very nice user friendly app. Zuant is a great partner and has helped us solve many solutions to challenges we've had with lead capture and meeting solutions. I highly recommend Zuant to any company as they will ensure to provide you with outstanding service.

16 August 2015
Unprompted review
Zuant iPad Lead Capture logo

Reply from Zuant iPad Lead Capture

Hi Kelly, thank you for your feedback and lovely review. It's been a pleasure working with you, we look forward to any exciting projects in the future.
Kind regards, The Zuant Team.

Rated 2 out of 5 stars

We made an investment in Zuant for several years running but won't be using it again

Useful features but not overly customisable. The user interface is clunky in practice as well, and I don't think a UX designer has been anywhere near it. It's not suitable for use by customers, but would work okay for salespeople who have made themselves familiar with the app before use.

I experienced really quite poor customer service from the Managing Director (rude, inflexible, patronising, unsupportive) but great service from others in the team. I wouldn't usually judge a company on the behaviour of one individual, but when that person is the MD, it's a bit different.

Thank you for inviting me to share my opinion of Zuant on TrustPilot. There are plenty of alternatives.

29 May 2015
Unprompted review
Zuant iPad Lead Capture logo

Reply from Zuant iPad Lead Capture

Sorry to hear that you feel this way about the product. I can assure you that we work hard as a close-kit team within Zuant to provide a quality product that delights clients. We encourage clients to come forward with any concerns while we are working with them so we can iron out issues or concerns. Zuant has expert UX designers on hand to provide a seamless service, sorry this aspect did not reach your expectations on this occasion. We are looking forward to working with you to try and make you as excited about Zuant as we are.
Kind Regards, The Zuant Team

Rated 5 out of 5 stars

Fantastic product

Zuant has exceeded our expectations - both related to the product and company. Set-up, integration and usage have been seamless. Our questions are answered immediately, and there's always a helpful suggestion on how to optimize the platform to meet our needs. I would wholeheartedly recommend Zuant

28 May 2015
Unprompted review
Zuant iPad Lead Capture logo

Reply from Zuant iPad Lead Capture

Hi Jason,
Thank you for taking the time to leave this lovely comment. We're pleased you're satisfied with the product and hope to work with you again in the future.
Kind regards, The Zuant Team

Rated 4 out of 5 stars

Great system - not used to full capabilities but definitely recommend what we have used

This app has made my job a lot easier. The consolidation of the leads has helped to distribute these globally.
The app is user friendly and has been a big hit at our company; with our customers asking about it and looking to use it as well!
The possibilities are great with linking to CRM's. With the app constantly being updated it will be interesting to see how far the development will reach.

25 June 2014
Unprompted review
Rated 5 out of 5 stars

Smooth, easy-to-use, great interface and integrations!

Definitely one of the best lead capture technologies I have used over the years. The team is great and always helpful, and they respond to all the changes and questions on time. The software is easily accessible and very easy to use - which makes it easy to train our booth staff on it. Zuant has all the features we need for our tradeshows, as well as Eloqua integration - which saves us time on manual uploads for our leads.

18 June 2014
Unprompted review
Zuant iPad Lead Capture logo

Reply from Zuant iPad Lead Capture

Thank you for your kind words Arpine, we truly value having AVID as a client and cannot wait to work with you on future events. The Zuant Team.

Rated 5 out of 5 stars

very good system & great responsiveness of the team

We have used the Zuant eLead capture system at several tradeshows and customer events and got very good feedback from our sales force using it.. Reports are available on the spot and the Zuant team is very efficient and responsive. Overall a very good tool which we will certainly use again.

18 June 2014
Unprompted review
Zuant iPad Lead Capture logo

Reply from Zuant iPad Lead Capture

Thank you Melanie, having worked with Schneider Electric at multiple events over the past 9 months, we really appreciate your kind words. We look forward to working alongside Schneider Electric at more events throughout 2014 and the future! The Zuant Team.

Rated 5 out of 5 stars

Absolutely Brilliant!!!!

ave used numerous lead capture systems and scanners over the years which have been very hit and miss. We've now signed up to use Zuant at our shows in 2014 and we're very impressed. All of the functionality is everything we need - allows us to capture, qualify and follow up on our booth meaning less time spent with admin once the show is over! We can contact our booth attendees instantly with our up-2-date brochures and price lists without having to spend £££ on printing and transporting and then have access to the leads as soon as we need them. Can't wait to see upcoming developments. Thanks Team!

10 June 2014
Unprompted review
Zuant iPad Lead Capture logo

Reply from Zuant iPad Lead Capture

Thank You Rob, we are excited to work with the Get Active Sports team at your upcoming shows in 2014. Thank you for your very kind feedback! The Zuant Team.

Rated 5 out of 5 stars

Great UI and Features

Zuant is a great lead retrieval trade show app that can integrate with trade show scanning systems or allows you to use the business card capture/transcription to obtain and easily follow-up with leads. You can build custom surveys that fit your business needs. Conditional survey branching isn't an option yet, but is supposed to be in the road map. The ability to enter notes and add documents to the app to send to leads in an automated email after trade shows are great features not many other apps can do. Overall, it has a nice UI and is easy to use, which is something my team loves.

9 June 2014
Unprompted review
Zuant iPad Lead Capture logo

Reply from Zuant iPad Lead Capture

Theresa, Thank you for your comments. Working with Ergodyne over the past 6 months has been a real pleasure for the entire team. We look forward to working with you again very soon! The Zuant Team.

Rated 5 out of 5 stars

Quick and Easy Trade Show Lead Capture

We have used this service for a number of our larger shows and have been very happy with the service received. The team is always available and responsive. Changes are made quickly and reports are run promptly at the close of each show.

9 June 2014
Unprompted review
Zuant iPad Lead Capture logo

Reply from Zuant iPad Lead Capture

Thank you for your lovely review Bethany! Tyco has supported us for a long time now and we appreciate your comments. We look forward to working with you on all of your upcoming shows! The Zuant Team.

Rated 2 out of 5 stars

As they get bigger, service seems to get worse

We started with these guys in the UK when they were brand new. Prior to renaming themselves Zuant, they were known as "Marketpoint Tradeshow". They bent over backwards to lean how to make their software, service and capabilities better. Fast forward a few years and we are giving serious consideration to what alternatives are available. These guys now seem to nickel and dime us for small changes, their response times have diminished, and our marketing team are increasingly unimpressed with what we are getting. Its a shame, because the attitude they had early days was so good, but they've let much of that slip away.

9 June 2014
Unprompted review
Rated 5 out of 5 stars

Increased the efficiency of capturing, responding and managing exhibition leads

Trying to manage a large event and measure ROI with a system that begins with attaching a business card to a lead form has always been a challenge.

We piloted Zuant last year at an exhibition. It is a professional sales tool which helps staff capture the all the information required from the delegates visiting your stand. It is also a useful tool to help impart information giving sales people their marketing collateral at their fingertips and the ability to send automated follow-ups. However what encouraged us to use it more widely is the ability to integrate the data into our CRM system and produce reports analysing the interest in specific products.

It is easy to use and overcomes some genuine issues for large companies around the KPI's for events.

5 June 2014
Unprompted review

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