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Rated 5 out of 5 stars

Fast information about order and fast shipping in secured package. OctoPod System with HydraRib Strap fits great to my Seiko "Capt.Willard", SPB237J1. Buckle made perfect out of steel - no sharp e... See more

Rated 5 out of 5 stars

330 Italian Rubber Dive Strap, fitted to new 38 mm Seiko Solar Diver. A match made in heaven. Strap style perfectly compliments the watch. Its 1960's look, its subtle proportions. If you want a re... See more

Company replied

Rated 5 out of 5 stars

I received the Octopod strap system with the grey strap and black buckle. The finish is exceptional and the clasp is one of the best I have seen in years. Natasha handled my order from start to finish... See more

Rated 4 out of 5 stars

Love product and store! The one star off is because they no longer have affordable shipping to Canada. I know they only offer premium because they probably had delays and lost shipments, but mine came... See more

Company replied

Company details

  1. Watch Manufacturer

Written by the company

We create high-quality products whilst working towards an environmentally friendly and sustainable future.We work tirelessly to improve our skills and our products. We are a strong team and believe in the Japanese principle of Kaizen, which is the concept of continual improvement. Our customers are important to us, without you we would not be able to do what we do, and our products allow you to do what you love doing.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

137 reviews

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Rated 5 out of 5 stars

Second octopod but not the last

Second octopod and strap purchase this time in 22mm. Bought the 20mm system two weeks ago and was blown away. Bought the 22mm for my other watches and now only use the octopods 😂 awesome quality

15 November 2023
Unprompted review
Rated 5 out of 5 stars

High-quality product, fast shipping

High-quality product, fast shipping, website is not the most straightforward to navigate (esp on mobile), but no shortage of content or options. Very happy with my purchases, will likely buy from them again.

8 November 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful strap

I love this strap. I put it on a Seiko Speedtimer SSC813 and it looks amazing. It starts out a little stiff but is already breaking in and is super comfortable on my wrist

2 November 2023
Unprompted review
Rated 5 out of 5 stars

British made NATO straps

I've always been meticulous in maintaining that my watches should only ever have OEM straps. I finally decided, after reading a few articles on blogs, that I wanted to step into the world of NATO or Zulu straps. The name that kept cropping up was Zuludiver. When I look to purchase new items I always try to buy British for preference as long as quality isn't compromised. With both excellent reviews and a British heritage.
The strap is superb. Comfortable to wear with sharp and precise colours. It arrived beautifully packaged and in a timely manner and makes my Chris Ward Trident Pro MK 1 really come alive. I am now absolutely converted and am making up a short list of other straps for my other watches. Very highly recommended.

16 September 2023
Unprompted review
Rated 1 out of 5 stars

Will not fix issues with their product without the customer incurring a shipping cost

Zulu Diver sent me a watch strap that only fits Seikos because it comes with the thicker Seiko spring bars. I told them the strap was not for a Seiko. The only solution they offered was for me to pay $13 in shipping to receive non-Seiko spring bars. I can purchase these spring bars for $5 on Amazon with free shipping.
When I told them I was not satisfied with their service, they told me that I could ship the strap back to them at my cost & risk.
This company has horrible customer service. Do not do business with them.

4 June 2023
Unprompted review
Rated 1 out of 5 stars

Terrible service from Zulu Diver

Terrible service from Zulu Diver. My order never arrived and their customer support was both slow to respond and unhelpful. Fortunately I received a full refund, but only after I raised a case though PayPal, who refunded me immediately. I will never deal with either Zulu Diver or Watch Gecko again.

17 January 2023
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service. Took over a month to get to me via Royal Mail due to strikes. When I asked to return was informed I must pay postage and was advised I should use a service other than Royal Mail to get it back to them sooner (is this a joke?).

13 December 2022
Unprompted review
ZULUDIVER logo

Reply from ZULUDIVER

Hi Frank, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It is unfortunate and was out of our control with the postal strikes, this is an uncommon instance and we’ll do better to prepare in the future. Please feel free to reach out to our team about the return postage cost.

Rated 1 out of 5 stars

To hell with customer service.

I ordered a strap on 23 November and so far 5th December no sign of my order. They will blame the postal strikes. But why use a service you know will be suffering strikes and say to hell with the customers?

5 December 2022
Unprompted review
ZULUDIVER logo

Reply from ZULUDIVER

Hi Jeff, We set a high standard for ourselves and we apologize that your delivery was delayed due to the postal strikes, this is an uncommon instance and we’ll do better to prepare in the future. Please accept my sincerest apologies on behalf of everyone on the team.

Rated 1 out of 5 stars

Strap and hardware thin and flimsy

Ordered strap and was very thin and flimsy. With the cost of shipping both ways was close to the cost of the strap. So, decided to keep the strap, but will never use because the quality is so poor, and I'm afraid it'll break and might lose watch. Total waste of $35.00.

13 September 2022
Unprompted review
ZULUDIVER logo

Reply from ZULUDIVER

Hi E Guzman, Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We appreciate any feedback as it will help us to improve our service and products.

Rated 5 out of 5 stars

Great quality straps and service

The straps were delivered within a very short time with no issues. There was a slight problem with one of them but after contacting customer service i had a replacement delivered within two days (even though i am based overseas). Honestly, I can’t recommend these guys enough!

4 March 2022
Rated 1 out of 5 stars

Horrible Shipping Practice

I placed my order and received a confirmation. Five days later I checked the status and there was no indication that it had shipped. I contacted the company and was informed that it would take 7-35 days and there is no tracking information. I still have little ideas when my strap will arrive and it has been two weeks. This isn’t acceptable.

3 February 2022

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