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Rated 5 out of 5 stars

Fast information about order and fast shipping in secured package. OctoPod System with HydraRib Strap fits great to my Seiko "Capt.Willard", SPB237J1. Buckle made perfect out of steel - no sharp e... See more

Rated 5 out of 5 stars

330 Italian Rubber Dive Strap, fitted to new 38 mm Seiko Solar Diver. A match made in heaven. Strap style perfectly compliments the watch. Its 1960's look, its subtle proportions. If you want a re... See more

Company replied

Rated 5 out of 5 stars

I received the Octopod strap system with the grey strap and black buckle. The finish is exceptional and the clasp is one of the best I have seen in years. Natasha handled my order from start to finish... See more

Rated 4 out of 5 stars

Love product and store! The one star off is because they no longer have affordable shipping to Canada. I know they only offer premium because they probably had delays and lost shipments, but mine came... See more

Company replied

Company details

  1. Watch Manufacturer

Written by the company

We create high-quality products whilst working towards an environmentally friendly and sustainable future.We work tirelessly to improve our skills and our products. We are a strong team and believe in the Japanese principle of Kaizen, which is the concept of continual improvement. Our customers are important to us, without you we would not be able to do what we do, and our products allow you to do what you love doing.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

137 reviews

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Rated 5 out of 5 stars

Amazing quality and lovely…

Amazing quality and lovely presentation. Will definitely buy again!

22 September 2021
Unprompted review
ZULUDIVER logo

Reply from ZULUDIVER

Brilliant to hear that Kirill, thank you for taking the time to write a review, it's really helpful 😃

Rated 5 out of 5 stars

Not what I ordered.

Shipping was top notch and the bracelet was packaged very well. My biggest issue was the clasp - it is not the brushed stainless milled beauty shown on the website. What I received was a very cheap, polished, stamped clasp that could be found on a dozen other cheaper shark mesh bracelets. For the price I paid, I was expecting a nice and beefy milled clasp - very disappointed and will continue my search elsewhere

UPDATE: I have to hand it to these guys, they have amazing customer support and it turns out that my bracelet was a different SKU and they did me right by sending me the correct bracelet and clasp combo. Shipping was super fast and the quality of the clasp is top notch - milled (not stamped), beautifully brushed with a safety clasp. Thanks again - I highly recommend this shark mesh if you're in the market for one!

22 September 2021
ZULUDIVER logo

Reply from ZULUDIVER

Hi there John, thanks for your review and feedback, I'm surprised to hear that you felt the clasp was different, we take great care in our product photography and they should be a true representation. Please can you take some pictures and send them to our support team, we would love to help you with the issue.

Rated 5 out of 5 stars

Quality nato strap!

Quality nato strap, looks stunning with my Omega Seamaster. And with a 50% discount, however I would have paid full price and still been very happy with my purchase.

22 September 2021
ZULUDIVER logo

Reply from ZULUDIVER

That's great to hear that Mark, keep an eye on the newsletter for new special offers!

Rated 5 out of 5 stars

Nice quality and fast delivery

The strap really looks nice at the watch and it seems to have a good quality which will last for longer times. Communication and delivery were also very good.

22 September 2021
ZULUDIVER logo

Reply from ZULUDIVER

Hi TK, thanks for your review, we are so pleased you like our quality and service 😀

Rated 1 out of 5 stars

Be careful buying from this brand

I returned the article but then get refunded £65.70 only while I spend £85.69. Apparently, they won't refund me the delivery cost of £19.99 while on their return policy mentions: Please note that we will refund the basic delivery cost, count 5 working days (in my case I get refunded 15 days since they receive the returns item, after I write to them to giving update since they don't bother to update me)

Also an answer: “Your order was sent duty paid, the shipping fee also includes any customs charges/taxes” ( well yes and I'm the one paid for it so logically I should get refund for it).

After Those exchange, the service client of Zuludiver seems gone missing, no answer for my email, not Instagram.

Unbelievable how such a brand is treating the customer like this. Not about the amount, but the fact that they won't give back the basic delivery cost with no reason it's seems so unreal in this transparent world.

They dare to steal, to act unjust without being afraid to be exposed it's shocking me.

PS: I returned it in the exact same package they've sent to me at my own cost, 1 day after receiving it, not missed a single item including the pen, Spring Bar Tool, and the 10% discount bonus.

18 September 2021
Unprompted review
ZULUDIVER logo

Reply from ZULUDIVER

Hi there Junaedi, thank you for your review. I’m sorry to hear about your experience and that you are disappointed. We aim to make our returns policy as clear as possible, and we will use the feedback to make us better.

Rated 4 out of 5 stars

Great quality

Great quality, a bit pricy, especially with the postage fee

20 August 2021
Unprompted review
ZULUDIVER logo

Reply from ZULUDIVER

Hi Boaz, thanks for your feedback, I pleased to hear you love the quality, and we are working closley with all of our delivery partners to offer more cost effective postage.

Rated 5 out of 5 stars

Top quality

Top quality. Greetings from Clusone (north Italy).

12 March 2021
Unprompted review
ZULUDIVER logo

Reply from ZULUDIVER

Hi Clusone, we are so grateful for your kind words, thank you.

Rated 5 out of 5 stars

This company sell quality products at a…

This company sell quality products at a fair price, dispatch immediately. Very impressed by them and highly recommend.

12 March 2021
Unprompted review
ZULUDIVER logo

Reply from ZULUDIVER

Hi Perry, we are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

Rated 5 out of 5 stars

Great quality, value and service

I have tried many types of Zulu diver straps and bracelets and have nothing but praise for the quality and value - their customer service is also excellent.

12 March 2021
Unprompted review
ZULUDIVER logo

Reply from ZULUDIVER

Hi there Keith, We are so grateful for your kind words. Thanks for sharing your review with us and the community!

Rated 5 out of 5 stars

Wearing the ZULUDIVER Tropic strap

Wearing the ZULUDIVER Tropic strap, nicely made and very comfortable to wear. Addition of quick release spring bars is a real plus and I like to swap my straps most days. Keep up the good work guys!

12 March 2021
Unprompted review
ZULUDIVER logo

Reply from ZULUDIVER

Really great to hear Andy, we understand our customers value quick release spring bar options, so we are developing more ranges that include them. Thanks for taken the time to leave your review.

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