Worst service ever. After a few weeks where we were happy with our internet connection, we received a tag to return the modem saying we asked for terminate the service. It is untrue. We now have to se... See more
Company replied
Zuny
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See what reviewers are saying
Mise en place de l'app série difficile sur smart TV.Sinon, solution qualitative et bon débit internet. Bonne idée, l'app TV complémentaire avec les chaïnes "principales".
Company replied
Overall I'm very satisfied with the internet connection. Fast connection without any buffering for watching videos and movies. Would be nice if we are able to check the net usage details/bill deta... See more
Company replied
The technician came on time, installed the new router, made all the necessary tests and everything took place without problems. So I am satisfied in this respect. On the other hand, the cancellation... See more
Company replied
Company details
- Internet Service Provider
- Cable provider
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Zuny
Written by the company
Zuny, c’est l’offre internet nouvelle génération, à Bruxelles et en Wallonie.
Internet super-rapide, illimité, sans engagement.
Bref, l’internet de toutes tes envies pour profiter pleinement de ton expérience digitale.
💙
Je découvre ZunyUne question ? On est là !
Restons connectés
Contact info
Belgium
- zuny.be
Very fast and timely installation
Very fast and timely installation.
Quick and constructive feedback from the customer service via What's up.
3 April 2022
Reply from Zuny
Hello,
Thank you for your feedback! 💙 💙 💙
If you haven't already, you can follow us on Facebook (http://spr.ly/62043Kamzt) and Instagram (http://spr.ly/62044KamzQ). 🤗
- Arnaud 🕵️ 🤓
Reply from Zuny
Hello !
We're sorry to hear that you're having problems with our services, we've contacted you by email to discuss this together.
- Bryan 🕵️♂️ 🎲
Coupures à répétitions sur RTLplay et RTBFauvio
RTLplay en direct et RTBFauvio en replay : coupures à répétitions
16 March 2022
Reply from Zuny
Hello David ! Merci pour cette super note ! 🙂
N’hésite pas à nous suivre sur Instagram (http://spr.ly/62040KYL5Y) et Facebook (http://spr.ly/62041KYL5l) pour ne rien manquer de nos actus et good vibes 😎
- Aurélie 🧐 🧚♀️
Reply from Zuny
Hello !
On est ravi que nos services te plaisent, merci pour le commentaire 🤩
- Bryan 🕵️♂️ 🎲
Review after using Zuny a month
I have been using Zuny for a while.
Installation happened super quick (with in 2 days), Agent was so so nice and on time (10 mts before) the scheduled appointment.
Connectivity is super strong(190 Mbps on average).
I had lot of reservations on Internet over TV Cable, but Zuny proved it wrong. I am super happy with the service so far.
Honestly Zuny subscription worth every penny. You guys rock ..!!
25 February 2022
Reply from Zuny
Hello,
Thanks for your feed back! It is fun to read! 😍
Do not hesitate to follow us on Facebook (http://spr.ly/62044KZ2Zr) and Instagram (http://spr.ly/62045KZ2ZT). 😎
- Arnaud 🕵️ 🤓
Technicien au Top.
21 February 2022
Reply from Zuny
Salut,
Merci pour le retour ! N’hésite pas à nous suivre sur Instagram (http://spr.ly/62041Kn9RT) et Facebook (http://spr.ly/62042Kn9Rp) pour ne rien manquer de nos actus et good vibes.
- Arnaud 🕵️ 🤓
Reply from Zuny
Hi Mihai,
Following the arrival of our technician, the installation at your home did not make your connection possible. So we canceled it and we refunded your deposit.
We don’t understand your grade, especially since we talked on social media and you know about the news. 😕
- Cédric 🦉 🏄♂️
You Can Do Better
Whenever I'm connected on the 5ghz, it's fast but the internet keeps fluctuating. It works for like 2 minutes and stops for a minute and the cycle continues. It's a nightmare. The 2.4ghz is a bit constant but the speed is always at an average of 35Mbs.
Then every night by 9:11 pm, the internet goes off and then comes back after 2-3 minutes. This is what I go through every day.
4 February 2022
Unprompted review
Reply from Zuny
Hello ! I invite you to contact us on Messenger (http://spr.ly/62041K3RYH) or on WhatsApp (+32 455 10 27 92). We can then analyze the situation together and find a solution 🙂
- Alison 👩🎶
Fast speed and no-nonsense
Fast speed and no-nonsense. I am satisfied. One drawback: The series are only available via IOS or Android app. But I have a mini windows pc hooked up to my tv and the only way to use the Zuny series app would be via an emulator... too much hassle. However, I am not overly interested in that offer anyway. I wanted faster internet at a competitive price and Zuny delivers on that front.
12 January 2022
Reply from Zuny
Hello !
Thank you very much 🤩
- Bryan 🕵️♂️ 🎲
Overall i like it, but the occasional disconnects are annoying
Overall i like. The speed is solid. I don't even know feel the difference with my previous provider that offered twice the speed.
However, i noticed that there are occasional connection cuts. I had a similar experience with VOO, so i think this is a specific of this infrastructure
6 January 2022
Reply from Zuny
Hello,
Thank you for your advice ! If the problem persist, don(t hesitate to contact us on Messenger (http://spr.ly/62046J7dvp) or on WhatsApp (+32 455 10 27 92) We can analyze this together. :)
- Arnaud 🕵️ 🤓
Pas top l'apply
3 January 2022
Reply from Zuny
Salut,
Je t'ai contacté sur Messenger. N'hésite pas à continuer la conversation là-bas si besoin. :-)
- Arnaud 🕵️ 🤓
Internet au top pas de coupure
Internet au top pas de coupure, il n’ai pas lent juste le top
3 January 2022
Reply from Zuny
Hello Laura,
Yeah, merci pour ton retour positif ! 🤗
- Cédric 🏄♂️ 🦉
Reply from Zuny
Hello,
Thank you ! We appreciate ! 💙
- Arnaud 🕵️ 🤓
Très bon service
31 December 2021
Reply from Zuny
Hello El Kharaj,
Merci beaucoup pour ton retour ! 🙂
- Cédric 🏄♂️ 🦉
Connection null
20 December 2021
Reply from Zuny
Salut,
Je t'ai envoyé un mail ! N'hésite pas à me répondre afin qu'on puisse t'aider. :-)
- Arnaud 🕵️ 🤓
Reply from Zuny
Hello !
Merci pour la note ! Et pour le commentaire, je suppose ? 😛
- Bryan 🕵️♂️ 🎲
Flawless so far...
14 December 2021
Reply from Zuny
Hi Aleksandar,
Yeeah thanks for this review, sounds good to us. 😎
- Cédric 🏄♂️ 🦉
some parts could be improved
The installing was not a simple one and the connection to the wall seems to be a bit improvised.
Once or twice the internet was down in Evere district (parts) in the morning, when I had meetings, and no notification was sent by Zuny of any kind. I had to call it myself and find out...
It will be important to expand the mobile phone option /offer and go beyond the two numbers only. I have internet from you and two numbers for my daughters, but for myself and my wife we had to go for another service...
9 December 2021
Reply from Zuny
Hi,
Thank you for your opinion and your feedback. For general breakdowns, a banner appears in your customer area when you connect to the site. (When the general breakdown is declared). :-)
We take note and add it to our suggestion box. :-)
See you soon !
- Arnaud 🕵️ 🤓
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