Zuto Reviews 

75,461
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 28,637 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for being exceptionally helpful, patient, and knowledgeable throughout the entire vehicle financing journey. People frequently note how effortless the service is, explaining that advisors make communication crystal clear and keep everything running smoothly. Some reviewers were not happy with the customer support, stating that getting assistance with certain complicated problems was difficult and caused unnecessary stress. Consumers also mentioned that dealing with specific queries or waiting a long time for resolution felt extremely frustrating and left them with a poor impression of the business.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, expressing deep appreciation for advisors who are consistently... See more

Service

Reviewers mention positive feedback about service, expressing complete satisfaction with how smoothly and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting straightforward... See more

User experience

Customers had positive experiences with user experience, consistently praising the smooth, fast, and... See more

Product

Consumers find product experiences to be mixed, with reviewers expressing excitement about finding and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to Josh Harkin-Figueira at Zuto yesterday, and I honestly couldn’t have asked for better service! Josh was absolutely lovely, so friendly, helpful, and understanding. He took the time to help... See more

Rated 5 out of 5 stars

I spoke with Jemma Barton at Zuto, she was so helpful from start to finish! I've never done this before but the whole process was so quick and easy, she helped me find the car I wanted (a better one i... See more

Rated 5 out of 5 stars

Easy and straight forward application, helped along with the assistance of Oscar my dedicated loan advisor, giving the application that personal touch. 2nd time i have used Zuto and both times i ha... See more

Rated 5 out of 5 stars

I was assisted with choice on car selection .The communication was superb. My Zuto adviser sailed with me throughout the vehicle finance journey and where l did not fully understand that was explained... See more


Company details

  1. Car finance and loan company
  2. also in
  3. Auto broker
  4. Finance broker

About Zuto

Written by the company

Zuto are car finance specialists and we will search our panel of over 275 finance options from a wide range of different lenders to help find the right car finance product to suit your individual circumstances and your budget. We've been doing this since 2006 so you're in safe hands with Zuto.

Our range of products includes HP (Hire Purchase) and PCP (Personal Contract Purchase) options, amongst others.

Our team of dedicated car buying experts are on hand throughout the journey to offer support with finding a car. We work with a network of verified dealers so you can buy a car in confidence, and our team will run free vehicle valuations and history checks on any vehicle you're interested in to make sure you're getting a fair deal.

Over 5 million car buyers have trusted Zuto, and you can get a finance quote with no impact on your credit score.

Contact info

4.8

Excellent

TrustScore 5 out of 5

75k reviews

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4.8

All reviews

(75,461)

26,719 reviews in the last 12 months

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Rated 5 out of 5 stars

Oliver was very patient as I went from…

Oliver was very patient as I went from suv to jeep to out the blue closing an electric car which was never a plan to do but love the car and he was great at sorting my finance and very quick for the garage to be paid I have mentioned him and yous to a few people who are looking and I will be sure to make sure they ask for Oliver

10 October 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…Oliver

I had an excellent experience with Oliver. He was extremely helpful, professional, and supportive throughout the process. He took the time to explain all the available options, guided me through the different offers, and helped me identify the best deal that suited my needs. I truly appreciate his patience, clear guidance, and commitment to finding the best possible option for me. Highly recommended!

5 October 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and extremely helpful!…

Millie was my finance expert and was amazing right from the start all the way through the process. I told her what I was looking for and within 30 mins I had numerous options to look through and view. The whole process was concluded in less than a week. Would highly recommend anyone to use Zuto and thank you to Millie!

30 October 2026
Rated 5 out of 5 stars

Excellent service to start and finish! Thank You Lewis

My name is Abigirl
I would like to give a big thank you to Lewis Mitchell from Zuto for the amazing service he provided.

Lewis made the whole process so easy and stress-free. He was professional, patient, supportive and always willing to help. Honestly, I absolutely love my car, and if it wasn’t for Lewis, I don’t think I would have managed to get everything sorted on my own.

He went above and beyond to make sure everything went smoothly, and I truly appreciate his help.

I would happily give Lewis 9/10 for his outstanding service, and I would definitely recommend Zuto to anyone looking to finance a car.

Thank you again, Lewis! You made the whole experience a pleasure. ⭐

30 October 2026
Rated 5 out of 5 stars

Max West was very very helpful

Max West was very very helpful; and i managed to finance my car the same day! forever appreciative for the support Max gave me throughout the process.

24 October 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

All aspects of using Zuto was brilliant
Matt Mason was excellent from the day I made application to support and communications regarding seller and Financial agreement
Can’t recommend Zuto enough
Big thumbs up 👍

28 October 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

I have had my cat for nearly two weeks. It's amazing thank you to Mike at Zuto for finding it for me. He asked for the spec and matched it to the letter, he was constantly supporting and nothing was too much. Would recommend to anyone, can not fault the service.

30 October 2026
Rated 5 out of 5 stars

Ryan was looking after me and couldn’t…

Ryan was looking after me and couldn’t really ask for much better really. Really nice and very down to earth so felt as if you were speaking to mate rather than just a sales person.

Overall very good would definitely recommend.

30 October 2026
Rated 5 out of 5 stars

Dealt with Wadie

Dealt with Wadie. Saad, absolutely fantastic service, explained everything about the finance, easy to understand and follow, great experience

30 October 2026
Rated 5 out of 5 stars

Excellent Service and Very Helpful Throughout!

I had a great experience dealing with Cedric. He was extremely polite, friendly and helpful throughout the whole process. He explained everything clearly, answered all my questions and made sure I understood all the details, including the costs involved. He was very professional, transparent and patient, making the whole car finance process smooth and stress-free. I would definitely recommend him to anyone looking for help with car finance. Excellent service!

30 October 2026

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