Regular customer of dhruba tea from bardhaman.. unable to buy due to lockdown from lalbazar shop..very good alternative to buy from home and that too without standing in queue for long time..wonderful... See more
Company replied
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See what reviewers are saying
I am from Durgapur, ordered online Darjeeing leaf Tea(1000/- kg),today on receiving the consignment,prepared( in bone china tea pot) & consumed both of us. Really I found the meaning of Zyanna (gif... See more
Excellent service 👌 Payment system also trustworthy! I never thought my parcel will come so soon.Regarding quality of Tea, Dhruba is continuing his legacy I have had from young age to my retired life... See more
Delivery took long time, might be due to Covid situation, We ordered Fannings 1500(rs) KG price variety, the flavor of the tea was not as expected, hope the correct stock of leaf we have chos... See more
Company replied
Company details
Written by the company
ZYANNA is a premier online store that started in 2019 in India and has expanded to the United States and Canada in 2023. The company offers the finest quality Darjeeling tea, Assam tea, and Dooars tea to consumers across India and worldwide. Headquartered in Kolkata, which is the hub of tea producers from Darjeeling, Assam, and Dooars, ZYANNA has partnered with esteemed tea garden owners to directly sell their products online. ZYANNA's dedication to delivering the finest teas extends beyond online sales. The company is dedicated to promoting the rich heritage and flavors of Indian teas, as well as engaging with tea enthusiasts through virtual tea tastings and sharing insights about the tea industry. As a socially responsible business, we are committed to supporting the local tea communities and promoting sustainable and ethical tea production practices. The company works closely with tea producers, ensuring fair prices for their products and participating in community development projects that contribute to the well-being of tea workers and their families. To ensure the quality and authenticity of its teas, We source directly from the tea gardens and follows stringent quality control measures. The company provides detailed information about the origin, processing, and tasting notes of each tea, empowering its customers to make informed choices and appreciate the unique characteristics of Darjeeling tea.
Contact info
144/1 Narasingha Dutta Road, 711101, Howrah, India
- +919007523900
- contact@zyanna.com
- zyanna.com
Needs improvement in matching payment…
Needs improvement in matching payment information with order placed by customer.
5 December 2020
Prompt delivery.
5 December 2020
Unprompted review
1Not satisfied
1. It took long time to reach Bangalore try to streamline deliveries.
2. I ordered splendor silver and splendor gold both are taste good but absulatly no flavours which disappointed me. I have another source to get my tea from Calcutta this time I thought to try your product but.......
16 November 2020
Unprompted review
Very good & satisfactory performance…
Very good & satisfactory performance was observed.pl keep it up.
16 November 2020
Unprompted review
Good delivery system .But long time…
Good delivery system .But long time wait .Inside the packet the iteam was in good condition . Dhruba tea is good .
14 November 2020
Unprompted review
On time delivery in Covid
On time delivery in Covid - 19 situation also the behavior of delivery executive is very good.
10 November 2020
Unprompted review
Thank you Zyanna for super fast delivery
Thank you Zyanna for providing just Two Day delivery at doorstep. It was worth praising.
9 November 2020
A local company
A local company, a local supplier, a local customer but very sad to say duration of supply is too prolonged.
9 November 2020
Absolutely DISAPPOINTING
I fail to understand why you are using Delhivery for delivering orders. My order was placed on 28th October and today - 4th November I got the items delivered.
In today's context, this is utterly unacceptable...you charged Rs 120 for delivery and it took a week...if you had put this package on Speed post, it would have taken maximum 2 days and would definitely be cheaper...
4 November 2020
Unprompted review
Consider sticking labels
There were two items of different quality but of equal quantity (weight). The packaging had no identification making it impossible for me to understand which one contains which product. Please add a label in such cases.
2 November 2020
Your website is good
Your website is good. Delivery is prompt. But, delivery charge is high.
1 November 2020
My search for my tea ends here
In my previous purchase it was splendor gold and was quite satisfying. Today I have received splendor platinum and my first cup was something I experienced in back 20 years, this flavour, this pleasure comes to me. This time I received my tea earlier than previous one. Thank you so much.
1 November 2020
Unprompted review
Delay in delivery
You promised 3 days delivery. I placed order on 25/10/20 and delivery made on 31/10/20. If Puja vacation is considered then also it took clear 5 days. Commitment should be kept.
1 November 2020
Delivery time and packging
I want more quick delivery within 3 days.Outer packging should be more hard and attractive.
1 November 2020
Keep it up as the best necessity of…
Keep it up as the best necessity of ours.
24 October 2020
Unprompted review
Quality is very poor
20 October 2020
Unprompted review
Packing
Packing
Received courier, but to my surprise
the packing is not as i expected. You are suppose to send the tea powder in air tight box or in tetra pack, so as to keep the aroma & tea fresh. I have not tasted yet, will give u feedback later.
18 October 2020
Unprompted review
The system is efficient and handled…
The system is efficient and handled with excellence. Keep it up team Zyanna.
17 October 2020
Unprompted review
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