URGENT ups pick up needed for tickets!
I, like so many others, can't get through to customer service - every time I've tried the message says high call volume then hangs up. I have also emailed twice in 4 days and no response.
This is now urgent as for Stevie Wonder event this Sunday! 2 tickets are sold and I need a new UPS collection - I was unable to print out the label the first time. The order number is 2290997.
Thanks
Reply from GET ME IN
Hi Johnny,
Thank you for your feedback and we are sorry for any anxiety caused.
We understand your email was responded to on 04/07/2016 by our support team within the time frame advised. Owing to the closeness of the event the posting method has now been changed to Royal Mail Special Delivery and we can see you've spoken with our Call Centre today on how to proceed with posting.
We're sorry again for any frustration caused.
Kind Regards
GET ME IN! Team