Order Reference 202369

I bought for the second time from them.
The first experience, two years ago, was a positive one in what meant the speed and timeliness of delivery. Given this fact last month, I ordered a new phone, Xiaomi MI6.
Delivery has been made exemplary. The problem is that the phone arrives with a hardly visible defect. During use from first day, absolutely at random time, appear a ghost touch on the back button, making the phone unusable.
Honorbuy's communication on this issue now has been good and promising.
I sent the phone to them in Slovenia, after I listened their tips, and i tried all the resoftings and factory reset, proposed by them, by email. From my point of view, it's a hardware issue on a new phone.
And now I'm waiting for a replacement decision, given that it has come from the box with this defect. Honestly, I was extremely unpleasantly surprised by this flaw on a Flagship Xiaomi phone.
I did not open the Paypal dispute because until now honorbuy people seemed extremely professional and well-intentioned.
I come back with feedback, and well understood with the desire to award 5 stars.

LE 06.09.2017 >>>I respect your opinion, but I'm not crazy, the problem exists and happens at random time, especially when the phone is being used intensively on mobile data, and is getting warmer. Also, when the charging cable is on, the phenomenon becomes stronger, very visible when the cable is moved slightly up and down. Please try with two functional sim cards one connected in 3g and the other in 4g.

In my opinion, when the phone turns up power to the radio to strengthen the connection, it can cause Electronic Noise to leak over the connection into the capacitive buttons (due to poorly insulated shielding tape), causing the phone to think the buttons were pressed.
I do not have the pleasures of spending a lot of money on a device I wanted, then playing with my phone in service. All I want is a perfectly functional phone. And this is not the case.
I've spent money for about a month and I do not have what I paid for. and this is a problem for me, not to mention that we have added a total of 50 euros only on the transport.