Review of Honorbuy


Rated 1 out of 5 stars

DO NOT BUY ANYTHING FROM HONORBUY!

DO NOT BUY ANYTHING FROM HONORBUY!
DO NOT BE STUPID LIKE I WAS!!! I did buy Xioami Mi5s From here. Phone did work well half year after I did purchase it and then hell did open!! My phone did died suddenly I did contact Honorbuy about it. It's take almost 1,5 month until I did get my phone back. After I did get phone back somehow honorbuy technician has broke antenna and my phone did work only three days. AND again I have to contact Honorbuy, this time I did send it back to EU warehouse, and I did ask many times what is the situation about my phone, and always to get a answer take like 2-3 days untill answer is "we will ask tommorw" and I get my answer after week, "now we are working on it". I did get my phone back after 2 months!!! Phone did work one week and AGAIN it did broke. My phone did stuck at bootloop and wont start it. Again I did contact Honorbuy and now I have waited them answer for me over two weeks but so far no answer from them! I have really send over 50 emails about this case for them.
PRICE IS MAYBE CHEAP BUT AFTER SALE CUSTOMER CARE IS REALLY BULLS**T!!!


Edit: Order Number:152078
Order Date:
2016-12-06

22 January 2018
Unprompted review

Reply from Honorbuy

Dear customer, I'm so sorry for the inconvenience, I checked your situation and unfortunately I have to confirm there was a delay the second time you send the device back to us. The first time the phone has been repaired, the total waiting time for you was 1 month and few days (counting the shipping time from you to our service centre and back to your address), which is good/average. Regarding the "stuck in bootloop" problem, our support team tell you that we can pick up your phone and repair it, you will not have to pay any fee.