Review of Honorbuy


Rated 2 out of 5 stars

Problems update of MIUI with items from Honorbuy

I have bought two Xiaomi items from Honorbuy, one Mi5 and now a Mi Pad 4 and it seems that both have not original MIUI from Xiaomi. That means that you cannot update via OTA. Very bad! I can't recommend to buy from Honorbuy because of this problem!

23 December 2018
Unprompted review

Reply from Honorbuy

Dear customer, there are two options in our shop for the Mi Pad 4, the one with the original ROM (only Chinese and and English languages) and the one with multilanguage which doesn't support OTA updates. In the product page it is written "Xiaomi Mi Pad 4 supports multi languages, without OTA update support." to inform our customers about the difference. You chose to order this product instead of the one with the original ROM, maybe you did a mistake, I'm sorry about that.
It was a similar situation with the Mi 5 around 2 years ago, at the time customers were asking for multiple languages so we gave them the option to choose the custom ROM.
If you want you can flash the official ROM which supports the OTA updates, just contact us by email at aftersale@honorbuy.com