Terrible product and CS

I have had a crossfade wireless 2 for 1.5 year.

At first it looks very fancy, the materials seem strong and the sound signature ... I really liked it.

It's already dead: one driver peaks (or saturate, not sure which is the good word) and since it has been more than a year (the warranty duration), the customer service just won't take it back. Even if I wanted to pay for such a service.