THE WORST COMPANY I HAVE EVER HAD THE DISPLEASURE OF DEALING WITH! STAY CLEAR IF YOU CAN, BEYOND INCOMPETENT STAFF! Long story short tried to get Broadband with them, they messed up the address with the first order, so not only did I have to then set up a new account I had to make a new order, which then meant the live date got pushed back and we lost out on the original deal we made with them! When I asked them to contact Sky, my previous provider, to make sure they extend the broadband they told me that was my job (fuming)! After ordering the second time round I then get an email saying the first order wasn’t cancelled so the second order I made got rejected! When I called the third time they told me my live date would now be pushed to 14 days and I had to create another new order! At this point I lost all hope and have asked them to erase any memory of me and my details from their system! When I asked how they would compensate me for the stress and 8 hours wasted on the phone with them, they had nothing to say! I would personally like to name and shame Nathan (if that’s his real name) from Sales and Retention, beyond useless, definitely didn’t retain me! DISGUSTING COMPANY!