I recently received two sweaters that I…
I recently received two sweaters that I purchased from their site. I haven't worn either yet, but they look great. After ordering, and before the items arrived, I contacted them about a pricing discrepancy that I believed I was entitled to. After contacting customer service, they said they would look into the issue and get back to me. Two days later they contacted me, agreed with me, and credited my card for an additional $65. I had initially only gotten a 10% discount of $40. At the end I ended up with a total price adjustment for $105 less than my original list price. Needless to say, I think the customer service division was 5 stars!
My delivery with DHL was excellent too. They were great 👍
11 January 2023
Unprompted review