Review of Onlinecomponents.com


Rated 2 out of 5 stars

currently they do not have the proper export license

I'm not a new client at the company, but this time, everything goes wrong.
After checking the stock by email on OnlineComponents, receiving a proforma and placing an order of 500 Raspberrys, paying comissions to banks at bad exchange rates, writing the EUS. The company tell us "Our logistics team has confirmed we are unable to ship this order to Spain at this time. We currently do not have the proper export license".
It did not seem serious to me.

The explanation we got on the phone was: "A Warning appeared in the warehouse that it was not possible to export out of the USA, but the system did not warn about it during the RFQ and the PROFORMA but until AFTER PAYMENT and the sales people did not know about it until the whole payment process was completed".
thousands of thousands of dollars lost in a big mistake. Big business ...

Nadal

28 March 2023
Unprompted review