Review of acuvatech.com


Rated 1 out of 5 stars

Purchased a ACUVA 2.0 arrow water…

Purchased a ACUVA 2.0 arrow water filter system for vehicle. I had it professionally installed per company’s instructions. Pretty simple install not much to it, but one less thing for me to do. Well unfortunately the UV box started leaking. No worries sometimes you get a defective unit it happens, hasn’t been a year the company will take care of it thru the warranty. Well not so much. This company has chosen to not stand behind their product. They instead with no further inquiry have decided that since the professional installer is not one of their approved installers then their defective product falls out of their warranty. So if you install this unit you will have no warranty. It’s kinda shame on me because I bought this and read some bad reviews about this type of situation and ignored it. I guess it says a lot about a product reliability when you have to find several ways to not replace a defective product. So if your in the market, do some extra research and read those bad reviews. On another note for some reason their website will not allow me to give them one star. In fact for some crazy reason this product has 61 or so perfect 5 stars only. Not a single 4 or 3 star. Just weird, I wish I would have noticed that before I bought this.

26 May 2023
Unprompted review