Review of SHEIN


Rated 1 out of 5 stars

The product arrived with a screw short…

The product arrived with a screw short therefore I am unable to use it.
In addition - the design suggested it would be fine for use of 3 cupcakes per level. This is misleading unless the cupcakes were tiny.
I would definitely have needed the bigger product for 3 ‘standard’ sized cupcakes.
Very disappointed I’m afraid.

13 October 2023

Reply from SHEIN

Hi,
We're so sorry for the experience you had.
For additional support, contact our customer service center via this link https://uk.shein.com/robot?page=navigationBar. Please enter 【Contact Agent】and submit a ticket.
You can also contact us in the SHEIN app by following these steps after logging in:
1. Please click "me"
2. Support
3. Click customer service
4. Select a subject
If the problem remains unresolved, you can enter 【Contact Agent】to reach a live agent.
Yours sincerely,
SHEIN