bad communication bad customer service
First I ordered an item that was in stock on the website, this was on a Monday, now Sunday and still not received, ordered decorations on a Tuesday next day delivered, no communication why delayed/not received first article, now waiting on plants with no idea when they will be delivered
16 October 2023
Unprompted review
Reply from AquastoreXL
Dear Lee,
We're sorry to hear that you're not satisfied with our service. We would like to get in touch with you to work together on finding a satisfactory solution. Your opinion is important to us, and we're eager to explore how we can improve. We look forward to hearing from you!