Hello johanna rudowski,

We are sorry that you are currently not satisfied with us. We take your feedback very seriously. Likewise, we strive to improve every day for the benefit of our customers. Unfortunately, we can't tell from your review what difficulties you are currently experiencing. That's why we've created a Quick Help & Services section for you on our website. Here is the link to it: postbank.com/service-terminal

Best regards,
Your Postbank