Review of PureGym UK - Tonbridge


Rated 3 out of 5 stars

Lazy gym staff

When gym staff ate in they are just sat at a desk chatting I've never seen them re put away any weights that others leave out ..... or replace cable attachments which takes some time to find just poor house keeping and n0t once seen them challange anyone or empty a full bin or pick up empty water bottles or rubbish

20 December 2023

Reply from PureGym UK

Hi Steve. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

It is in the gym rules that members should return their own weights or risk suspension, this is the members responsibility, not staff. At peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this.

Thanks, PureGym