Hi Soro,

I hope you're well.

We're very sorry to hear that you are unhappy with some of the facilities available in your gym including the heating and locker rooms. With regards to the heating, we want all our members to workout in a comfortable environment so please raise this with a member of staff. Unfortunately, we have to close the locker rooms late at night due to health and safety reasons but we do understand your frustration.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,
énergie Fitness Central Team