I am very sorry that you did not recieve your package on time.
Your package had been lost by HeltHjem And i send you a new one right away which should be delivered now.
i have furthermore compensated you for the mistake by helthjem and we are sorry that they lost your package.
Always remember that you can contact us on phonenumber: 23960169 or email: support@incover.no if you have any inquiries about delivery or anything else that our customer service can help you with.