Hey Prince,

I hope you're well.

We're sorry to hear of the negative experience you have had whilst being a member of our gym. We want to deliver the perfect fitness experience to all our members and it seems we need to improve certain aspects of our service and equipment to reach this goal. We hope to address these issues in the near future and regain your trust as a valued member.

Thank you for taking the time to leave a review, we always appreciate feedback.

Have a great day,
énergie Fitness Central Team