The most terrible courier company I’ve ever seen!
They just leave parcels somewhere near entry door, on clearly visible area, without even bothering to putting it in more secure place that is also available near the door. And all this in large public housing complex!
When you began to communicate with them about lost delivery item, they wrote back with prepared templates (to double check, ask neighbours, check surveillance etc.) just to tell you that they can not help any further! The company with NO responsibilities! They don't even accept that leaving parcels unattended in clearly visible area is a wrongdoing.
P.S. I wasn't surprised at all when I saw their One-Star rating everywhere! This tells for itself!