Avoid Jean Jail very poor quality
Unfortunately I didn't read the reviews before I purchased, I hope you don't make the same mistake.
The 3x items I purchased are really poor quality (I've received better from Shein honestly) and very ill-fitting. The shorts are the ugliest fit I've ever encountered.
This company don't do refunds and are really unhelpful. Don't waste your time and money, much better online stores with nicer quality for the same point and actually care about their customers.
Reply from Jean Jail
Hi,
Thanks for sharing your thoughts. We’re sorry to hear the fit and quality weren’t what you expected.
We take pride in the care and detail that goes into our products, but we know sizing can be tricky sometimes. Our team is always happy to help with sizing or style advice if you want to reach out.
Regarding returns we don’t offer refunds for change-of-mind, but we do provide store credit so you have some flexibility.
We’re sorry you felt unsupported, please know our customer service team is here to help whenever you need.
Thanks again for your feedback.
Best,
JNJL Customer Service