Hi Alexander - Thank you for taking the time to leave this review, we are incredibly sorry to hear of this. 'Everybody Welcome' is central to our community and our goal to create a safe and positive space for everyone.

Our gyms are friendly, supportive and judgment-free spaces where everybody can come in, work out and leave feeling good. Safety is at the cornerstone of positive experience in our gyms, and we have strict policies in place to ensure all our members have the right to be and to feel safe, regardless of size, ability, age, ethnicity, religion, gender, sex, or sexual orientation.

We are disappointed that your experience has not met the standards at PureGym and would like to investigate this matter in full.

Please could you provide a full description of the event, including times, dates and locations, and email our dedicated Safespace Team. We will be there to help you. Thanks, PureGym.