the diffuser is excellent
the diffuser is excellent, lovely to have a room smelling of your favourite aroma.The customer service is poor they dont respond to emails which is irritating .I now havent used mine for a couple of months as it has clogged up and neither Amazon or Lintro have any in stock such a shame
Reply from Lintro
Dear Pippa,
Thank you for sharing your feedback with us on Trustpilot. We're delighted to hear that you enjoy the aroma of our diffuser in your space. We sincerely apologize for the delays in our customer service response times; our team has been particularly busy during the Christmas period, and we regret any inconvenience this has caused.
We also apologise for the current unavailability of the diffuser heads. We are working diligently to restock these as soon as possible and appreciate your patience. Your feedback is invaluable to us as it helps us to improve our services.
Thank you for your understanding and support.
Warm regards,
Noah
Lintro online team