Review of Groupe Henner


Rated 1 out of 5 stars

Horrible experience during my European Solidarity Corps completentary coverage

Henner was my complementary insurance during my European Solidarity Corps volunteering project. It is the worst insurance company that I had to deal with up until now.

They denied dental claims, even though dental is clearly covered and not just for emergencies.

They asked for unreasonable documents, that my primary insurer wasn't compensating me. I have provided all they asked for, but the claims are not processed.

AVOID this insurance company.

1 April 2024
Unprompted review

Reply from Groupe Henner

Good Morning @ARGYROU MINAS, Thank you for taking the time to write us a comment. We are sorry to learn that your experience with our services did not meet your expectations. For personalized support, we are here to listen to you. Send us a message to service.qualite@henner.fr, including your insurance number, so that we can help you as best as possible in your efforts.
Kind regards, Sarah, Customer Quality Department