I got a free account to try out their form and I had some problems with the form. I initially did not want to reach out because I thought they'd never reply. Hesitantly, I sent a support mail and never expected a response. To my surprise, Daniel responded. Not only did he quickly identify the problem and offer a solution, but he also provided ongoing assistance to ensure everything was working perfectly. After testing, I decided to move forward with their paid plan and I'm now looking forward to using more of their widgets. So summary, their customer service is top-notch, and I truly appreciate their patience and dedication. Highly recommend them!