If you are actually looking for functionality of the phone, KEEP LOOKING!!
I purchased this phone through BuyCellCleveland. I would use the dealer again hands down. The guys at BuyCellCleveland are legit 5 star guys! They were flexible, compassionate, understanding and willing to work with you! However, the company they use to lease phones through (PayVantage) is not good by no means! I purchased an iPhone 12 256GB in January 23rd, and it was paid off Feb 21st. These people (PayVantage) have a lock on your phone, and control every aspect of your use of the phone. You aren't allowed to restore any iCloud back-ups to the phone. You can only reset certain settings. Tech support, customer service, and the account managers are all rude and unhelpful. If the phone is useless and you can't use it, the only option is to return the phone to them. And lose any money you have invested. Then when you do finally pay them off, they make you wait 3 additional days to remove the lock on the phone.

I am not here to tell anyone not to do business with them because, people will always need this type of service. However, if you have even the most remote better option and can do better, I would STROOOOOONGGLLY advise against these guys.... They are absolutely the worst. These people are worst than trash!!!! If I could give less than one star, I most definitely would!
Date of experience: February 21, 2025