After sales support is lacking
After sales support is lacking. AEDAS has a customer portal where you input issues but there is slow to little response or action. I have a number of items that are open for going as far back as 7 months and no contact, no nothing. I came to enjoy the summer and my pool has a defect; message in portal says in work but in 2 weeks have not seen anyone.
15 July 2025
Unprompted review
Reply from AEDAS Homes
Hello,
Thank you for letting us know about your concern. In order to identify you as a customer, we invite you to contact us through the channels we have made available to you, where we will deal with your case in a personalised way.
Thank you.
The AEDAS Homes team.