Access denied
I went to the gym for the first time, entered my code and my access was suspended. Couldn't find another way to get into the gym. Puregym are basically uncontactable so I don't know how to resolve this. Yeah... wish I hadn't joined.
Reply from PureGym UK
Hi. Thanks for taking the time to leave this review.
We would like to apologise for any inconvenience caused by this. Please can you expand on the issues that you have encountered with our Member Services team so they can investigate this matter in full and assist with this.
You can contact them at member.services@puregym.com or via Facebook DM. Our Member Services team are working hard to get through messages and will be in touch as soon as possible to assist!
You can also press the assistance buzzer on the Easy Access doors and a member of the team will be happy to help as soon as they can if you are having access issues!
Thanks, PureGym