Review of PureGym UK - London Canary Wharf


Rated 1 out of 5 stars

PureGym is overpriced at around £50

PureGym is overpriced at around £50, especially considering the quality is below average. The bathroom facilities are disappointing—they look like uni kids live. Very dirty, which is unacceptable for an adult gym where you’re charging 50 quid. The staff can be hit or miss; they aren’t that friendly, but there is someone named J who is genuinely helpful. The only real benefit is the 24-hour access, though even that can be unreliable at times. Overall, not worth the cost or the hassle.

9 August 2025
Unprompted review

Reply from PureGym UK

Hi Aamir, thank you for taking the time to leave this review.

We're sorry to hear that you have concerns surrounding the cleanliness of your gym. We work hard to ensure that our gyms are a safe and comfortable environment for all of our members, and always take member feedback on board.

Please may we ask that you contact us directly to discuss this feedback further? This can either be done with your Gym Manager in the gym, or by contacting our Member Services team on member.services@puregym.com.

Thanks, PureGym