Review of PureGym UK - London Canary Wharf


Rated 2 out of 5 stars

Very dirty

I go there often. Good machines and good layout but it’s so dirty. Around machines it’s covered by chunks of dust. I have never seen any staff member clean. In the sanitiser dispenser there is soap which makes your hands disgusting and sticky!

6 September 2025
Unprompted review

Reply from PureGym UK

Hi Simona, thank you for taking the time to leave this review.

We're sorry to hear that you have concerns surrounding the cleanliness of your gym. We work hard to ensure that our gyms are a safe and comfortable environment for all of our members, and always take member feedback on board.

Please may we ask that you contact us directly to discuss this feedback further? This can either be done with your Gym Manager in the gym, or by contacting our Member Services team on member.services@puregym.com.

Thanks, PureGym