Review of Build 'Em Pets


Rated 1 out of 5 stars

STAY AWAY FROM THIS COMPANY

STAY AWAY FROM THIS COMPANY. I ordered something with priority shipping on September 5th. Their website says that items normally ship within 3-4 days. After two weeks I contacted them and was told that there was a shipping problem. After another week passed I contacted them again - this time I was told there were some "internal issues" but the item was "heading" to be shipped. My priority shipping was refunded as a token of their failed order status.

After the third week I had to again ask where my item was...I was told that I would hear something the following week - Needless to say the order was subsequently cancelled by THE COMPANY. This was ordered as a special birthday gift for someone that had undergone some personal issues throughout the year.

This company is cold, unresponsive and will say whatever they want to make you belive the order is being fulfilled....DO NOT DO BUSINESS with them

4 September 2025
Unprompted review