I purchased 4 antennas. When I received them I found that they didn't work. I asked for a full refund and shipping instructions. They offered me a 20% and when I refused that and restated my demands they offered me a 30% refund. I refused that and they told me there would be a $5 restocking fee and $17.95 for shipping . I'm willing to forfeit my refund to send the antennas to some one who would like to see what is actually in these so called "antennas".