Dear Erii Nidlfl,
Thank you for sharing your feedback with us. We’re sorry to hear about the delay with your withdrawal and understand how frustrating this can be.

Please note that for security and regulatory reasons, all withdrawals must go through a verification process. This helps us ensure the safety of our players and their funds. If the verification documents have not yet been submitted or fully approved, this can cause delays.

Could you please confirm whether you have uploaded all the required documents for verification? If so, we recommend checking that they meet the requested criteria. Our support team will be happy to review your case and assist you in speeding up the process.

We truly appreciate your patience and look forward to resolving this for you as soon as possible.